Officials from 5 nations study Gurugram’s digital governance initiatives

DC Ajay Kumar highlighted Parivar Pehchan Patra and Antyodaya Saral portal, alongside women empowerment and skill development schemes.

Published on: Feb 26, 2026, 07:53:56 IST

By Leena Dhankhar

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A delegation of senior civil servants from developing countries such as Sri Lanka, Tanzania, Mali, Niger and Burkina Faso visited the Gurugram district administration as part of a training programme organised by the National Centre for Good Governance (NCGG) under the Government of India.

Officials from 5 nations study Gurugram’s digital governance initiatives

The visit, a one day tour, was aimed at familiarising foreign officials, including chief secretaries, directors and secretary-level officers, with Haryana’s governance framework, administrative innovations and technology-driven service delivery systems, said officials.

Gurugram deputy commissioner Ajay Kumar welcomed the delegation and said the state has placed transparency, accountability and technological empowerment at the core of its governance model.

He highlighted key initiatives such as the Parivar Pehchan Patra, which enables accurate identification of beneficiaries and targeted delivery of welfare schemes and the Antyodaya Saral portal, which provides time-bound and transparent access of schemes to citizens.

He also mentioned computerisation of land records, describing it as a significant step towards simplifying revenue work and reducing corruption.

Kumar further outlined flagship initiatives in women empowerment, including the Lado Lakshmi Yojana, agricultural reforms, expansion of social security schemes, strengthening healthcare services, and skill development and employment generation programmes for youth.

Kumar said Haryana is at the forefront of implementing the ‘Digital India’ initiative, focusing on outcomes rather than expenditure. He added that with a conviction rate of over 74% and sustained improvements in ease of doing business, the state is progressing steadily towards its economic goals for 2047.

DCP (Traffic) Rajesh Mohan briefed the delegation on policing systems, traffic management and technology-based surveillance. Sub-divisional magistrate (SDM) Parmjeet Chahal explained revenue and judicial processes, and public service delivery mechanisms.

Zila Parishad CEO Sumit Kumar and Municipal Corporation joint commissioner Vishal also shared insights into rural and urban development programmes.

The delegation also shared their experiences on regional development, social welfare, e-governance and entrepreneurship. They appreciated the Gurugram district administration’s transparent working method, digital processes and efficient service delivery.

ABOUT THE AUTHOR
Leena Dhankhar
Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More

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