33-hour Mum-Pune expressway gridlock: MSRDC to process ₹5.16 crore toll refund for 120,000 motorists by March end
Although toll collection was ordered to be suspended soon after the accident, FASTag deductions had already taken place. MSRDC has now directed IRB Infrastructure Developers, whose subsidiaries operate and maintain the affected stretches, to submit detailed vehicle transaction data
MUMBAI: Nearly 120,000 motorists caught in the 33-hour traffic paralysis on February 3–4 across the Mumbai–Pune Expressway corridor will receive toll refunds without filing individual claims by March 31, with the Maharashtra State Road Development Corporation (MSRDC) initiating a bulk reimbursement process estimated at ₹5.16 crore.

The gridlock followed a propylene gas tanker overturning near Adoshi Tunnel on February 3 evening, forcing authorities to shut Mumbai-bound lanes on the Mumbai–Pune Expressway. Traffic spillover choked the Old Mumbai–Pune Highway and stretched up to the Pune–Bengaluru Highway, leaving commuters stranded for hours without food or water.
Although toll collection was ordered to be suspended soon after the accident, FASTag deductions had already taken place. MSRDC has now directed IRB Infrastructure Developers, whose subsidiaries operate and maintain the affected stretches, to submit detailed vehicle transaction data.
Officials confirmed that refunds will be credited directly to FASTag wallets by the end of this financial year. The process involves reconciliation of high-volume RFID transaction data, verification of the exact number of eligible vehicles, and finalisation of refund parameters. While Mumbai-bound vehicles stuck in the prolonged jam are certain to benefit, authorities are still examining whether Pune- and Bengaluru-bound motorists travelling during the disruption window will also qualify.
MSRDC will coordinate with FASTag-issuing banks to process credits centrally, sparing motorists from raising individual disputes, a departure from the usual refund mechanism that requires vehicle owners to file complaints.
Officials said reconciliation may take up to three weeks once data vetting is complete. The final refund tally may vary slightly from current estimates, pending scrutiny of transaction logs and eligibility cut-offs.
The move marks one of the largest mass toll reimbursements undertaken on the corridor.
ABOUT THE AUTHORAteeq ShaikhAteeq Shaikh is a Senior Assistant Editor tracking real estate and infrastructure. With over two decades in journalism, he has reported extensively on topics such as metro rail, infrastructure projects, redevelopment in Mumbai, affordable housing, real estate, environmental issues and public transportation. His data driven stories explain the impact of public policy and large scale infrastructure projects on citizens' lives. His recent detailed report on the government's fireside sale of several real estate parcels in Mumbai or nearly one-fifth of habitable Mumbai triggered a signature campaign by activists and the civil society. This plan also faced pushback from people impacted by the government's decision, which he also reported on. Ateeq was instrumental in getting Mumbai Metro One Private Limited, a Public - Partnership (PPP) project, recognised under the Right to Information Act, the first PPP in India under the transparency law. His consistent campaign on technical issues plaguing the Mumbai Monorail, India's only such transportation system, forced authorities to publicly acknowledge the problems and work towards a permanent fix. Despite multiple attempts by the authorities, the system continues to be a white elephant in Mumbai.Read More
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