Dial pulled up for lack of info updates

Although Delhi International Airport Limited (DIAL) always claims it provides real-time information to passengers during fog, the regulatory body Directorate General of Civil Aviation (DGCA) believes otherwise. Faizan Haider reports.

Although Delhi International Airport Limited (DIAL) always claims it provides real-time information to passengers during fog, the regulatory body Directorate General of Civil Aviation (DGCA) believes otherwise.

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In a meeting held with all stakeholders on December 20, DGCA pulled up DIAL for not having updated information on Flight Information Display System (FIDS) at the airport.

In minutes of the meeting (a copy is which is with Hindustan Times), DGCA expressed concern that “no attempt has been made regarding arrangements with TV channels for display of live RVR (Runway Visual Range)”. Airlines were also pulled up for not passing correct information to passengers.

DIAL’s representative said that they will ensure that FIDS are updated at regular intervals. DGCA had earlier asked DIAL to display RVR at TV channels.

At Delhi airport, a flight generally doesn’t operate if RVR is below 100 metre. On Friday too, senior officers of DGCA paid a surprise visit to Terminal 3 and pulled up airlines who had forced passengers to sit in the plane.