Chhattisgarh police to launch WhatsApp number to register complaints

Chhattisgarh DGP told HT that the idea is to reach the common man under programme “Samadhan”.

Published on: Jan 28, 2021, 16:22:47 IST

By Ritesh Mishra

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Come February 1, people can WhatsApp complaints to Chhattisgarh police and the office of Director General of Police (DGP) will monitor them.

The WhatsApp number will be in the public domain so that quick action can be initiated in a serious case, said police. (REUTERS)

“First, anyone can report his/her complaint on the number and it will be closely monitored by my office. Second, many times, a person registers a complaint with the concerned police station but the station does not take proper action, in these circumstances, the complainant can directly complain to this number. And third, there are lots of complaints against policemen in remote areas which are not reported because of local pressure hence on this number we will be looking after complaints against policemen also,” said Chhattisgarh DGP, DM Awasthi.

The top officer told HT that the idea is to reach the common man under programme “Samadhan”.

“The WhatsApp number will be in the public domain so that quick action can be initiated in a serious case. Every Thursday my office will choose serious cases and I will talk to the victim and the concerned police officers about the case,” said the DGP.

The officer further said that if the concerned policemen are found guilty of apathy, he/she will be punished, and action will be taken.

ABOUT THE AUTHOR
Ritesh Mishra
Ritesh Mishra is the State Correspondent for Chhattisgarh with Hindustan Times. He reports on Maoism, internal security, politics, mining, governance, and major developments shaping the state. Based in Raipur, he has covered Chhattisgarh since 2016, reporting extensively from the Bastar region and other conflict-affected areas. With nearly two decades of experience in journalism, Ritesh has built a reputation for ground reporting from some of India's most challenging terrains. His coverage spans Left-Wing Extremism, counter-insurgency operations, elections, tribal affairs, environmental issues, infrastructure, mining, and socio-economic developments. He has reported on major security operations, policy initiatives, wildlife crime, and the changing dynamics of conflict and development in Central India. Before moving to Chhattisgarh, Ritesh spent eight years reporting from Madhya Pradesh, covering politics, administration, crime, development, and social issues. Throughout his career, he has reported on various forms of extremism in Central India, combining field reporting with in-depth analysis to produce accurate, balanced, and impactful journalism. Prior to joining Hindustan Times, Ritesh worked with The Pioneer and The Free Press Journal, where he covered a wide range of beats and honed his skills in political, investigative, and field reporting. His reporting is marked by exclusive stories, extensive fieldwork, and a commitment to factual, on-the-ground journalism that brings complex issues to a wider audience.Read More

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