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Immigration system server face glitches at Delhi airport; long queues at counters

Many passengers took to Twitter to complain about the delay in immigration process and some of them also tweeted pictures of long queues at the airport.

india Updated: Apr 29, 2019 07:12 IST
Press Trust of India
Press Trust of India
New Delhi
Delhi airport,Immigration system,Airport
Passengers wait at Indira Gandhi International Airport due to delays in Air India flights in New Delhi on Saturday.(ANI)

Hundreds of passengers faced a harrowing time at the Delhi airport early Monday as the server of the immigration system encountered technical glitches.

An Air India official told PTI that the immigration system server was down for more than 40 minutes since 12.20 am.

At around 1 am, the official also said crew for three Air India flights were stuck and that no time line has been given by immigration authority to resolve the issue.

A passenger, who was waiting for immigration check, said there has been a long delay due to server issues.

A public announcement was also made at the airport about the server problem and that personnel have started doing manual checking process, according to the passenger, who is to take an Air India flight to San Francisco.

Many passengers took to Twitter to complain about the delay in immigration process and some of them also tweeted pictures of long queues at the airport.

The incident comes a day after Air India’s Passenger Service System faced technical glitches and was not functional for more than five hours. The incident on Saturday early morning had also resulted in delay of scores of Air India flights.

The Indira Gandhi International Airport (IGIA) is the busiest airport in the country.

(The story has been published from a wire feed without any modifications to the text, only the headline has been changed)

First Published: Apr 29, 2019 07:11 IST