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UPI restored after brief outage, NPCI blames ‘intermittent technical issues’

The system faced temporary issue for about an hour or so and it was subsequently stabilised by the National Payments Corporation of India (NPCI).

Updated on: Mar 26, 2025, 22:23:45 IST
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Unified Payment Interface (UPI) services across apps were down for several users across the country. However, the services were later restored after a brief snag.

“NPCI had faced intermittent technical issues owing to which UPI had partial decline. The same has been addressed now and the system has stabilised. Regret the inconvenience,” the National Payments Corporation of India said on X.

According to DownDetector, there were 2,750 complaints related to the UPI snag as of 7:50 pm. There were 296 complaints by Google Pay users according to the website.

Similarly, there were 119 complaints related to Paytm app, while 376 users complained about outage on State Bank of India platform. A majority of SBI users complained about funds transfer and online banking services being affected.

“For the first time in my life I've experienced UPI downtime. Not Banks, or gateways, but @UPI_NPCI itself btw, uptime was 100% in feb,” an X user, posted on the social media platform.

ALSO READ: UPI outage across India: Full list of apps where payment ops have been hit

Another user posted on X,"What is is this Nonsense.?? UPI not Working. My Money is debited but Not credited to My friend account @UPI_NPCI."

UPI is an instant payment system developed by the NPCI. (Representative)
UPI is an instant payment system developed by the NPCI. (Representative)

“Is there any problem with upi right now? I tried payments through Google pay, phone pe, paytm, but the payments are getting failed,” a user posted.

ALSO READ: New UPI rule regarding mobile numbers to become effective from April 1: Full details

UPI transactions in Jan crossed 16.99 billion

UPI transactions in January surpassed 16.99 billion and the value exceeded 23.48 lakh crore, marking the highest number recorded in any month, the Finance Ministry said on Thursday.

For 2023-24, the digital payments landscape has demonstrated remarkable expansion, PTI quoted the finance ministry as saying.

Unified Payments Interface (UPI) remains the cornerstone of India's digital payment ecosystem, contributing to 80 per cent of the retail payments across the country, it said.

In FY 24-25 (till Jan, 2025), the People to Merchant (P2M) transactions contributed 62.35 per cent and P2P transactions contributed 37.65 per cent of the overall UPI volume, it said.

On the other hand, UPI transactions touched a record 16.73 billion in December, recording a growth of 8 per cent over the preceding month, the ministry had said in a statement.

(With PTI inputs)

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