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Govt told to rein in telemarketers

Observing that there's a need to put an end to the harassment caused to mobile phone users by unsolicited calls, SC asks Centre to submit guidelines to stop such calls, reports Satya Prakash.
Hindustan Times | By Satya Prakash
UPDATED ON JUL 13, 2007 01:36 AM IST

Observing that there was a need to put an end to the harassment caused to mobile phone users by unsolicited telemarketing calls, the Supreme Court on Thursday asked the Centre to submit guidelines to stop such calls.

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The court asked the Centre to place before it whatever rules and regulation it had in this regard by July 27, the next date of hearing. Terming the unwanted calls made by banks and other organisations to market their products and services as a “nuisance", the court observed that the practice should stop.

Appearing for petitioner Harsh Pathak, senior counsel Vivek Tankha submitted that the government had been saying that it favoured banning such calls and intended to put an end to the woes of mobile phone users by formulating schemes to safeguard their privacy, but nothing had happened so far in this regard.

He asked why 100 million subscribers should get themselves registered for “Do Not Disturb” and said it was for the government to do something about it.

The counsel for private parties submitted that the court should dispose of the matter as the Telecom Regulatory Authority of India had already issued the Telecom Unsolicited Commercial Communications Regulations 2007 to check such calls.

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