Send the right signals
While negotiating terms, vocal delivery aside, body language can be a clear giveaway to one?s actual intentions, even when a person seemingly promises the moon. Hand gestures, for example, can lead to an unconvincing feeling in the listener, if they do not seemingly ?match? your tone.india Updated: Jan 09, 2006 17:31 IST
While negotiating terms, vocal delivery aside, body language can be a clear giveaway to one’s actual intentions, even when a person seemingly promises the moon. Hand gestures, for example, can lead to an unconvincing feeling in the listener, if they do not seemingly ‘match’ your tone.
Practise talking in front of a mirror, with a colleague or friend, and correct any negative signals that may be apparent in your communication. The following pointers could serve as a ready reckoner:
Standing with arms crossed: This pose indicates a defensive posture — not open to new thoughts and ideas.
Avoiding eye contact: This means you are not sure of what you are saying and are telling a lie. Looking down and shuffling feet: Nervous and avoiding acceptance of new ideas.
Leaning back: That’s a defensive attitude. Sitting slumped on a chair makes you look bored and disinterested in the other person. Fiddling with something: Playing with a paperweight or your fingers suggests anxiety/nervous.
Tightly clasped hands: An aggressive stance –sign of a defensive nature.
Try to send positive signals through body language. Maintain direct eye contact, smile, nod once in a while to show you are listening to the talker, lean forward slightly as if you are interested in the conversation, show palms of the hand when talking — all these are signals for an open attitude.
Open arms denote trust and a relaxed attitude
Open arms denote trust and a relaxed attitude. The list is endless — and through observation and constant practice, one can imbibe positive body language. In the professional battlefield, a careful and clear understanding of the above will put you in a better position when sitting across the negotiating table.
Courtesy: Staging Events by Prince Singhal, published by ICEM
First Published: Jan 09, 2006 17:31 IST