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Telstra outsources jobs to India

The Australian telecom giant has shipped the jobs to technology service provider Amdocs India's office in Pune.

india Updated: Aug 23, 2006 17:12 IST
Indo-Asian News Service
Indo-Asian News Service

Australian telecom giant Telstra has outsourced a fresh batch of jobs from its directories division to India.

Reports here said the government-owned company has made 14 design staff posts in its Sensis division redundant and has outsourced these to long-term technology service provider Amdocs, which has staff in both India and Australia.

Sensis is Telstra's wholly owned advertising and directories arm. It publishes Australia's White Pages and Yellow Pages telephone directories and two years ago purchased the Trading Post, a classified advertising periodical. It also manages several websites.

"We are pretty cost-focused and have been since the strategy last November," a report in the Australian newspaper quoted Sensis spokesman Stephen Ronchi as saying.

"Overall staff numbers have remained stable - about 3,500 employees across Sensis."

Sensis posted the second highest growth among all of Telstra's divisions last year. Its revenues rose in the second half of 2005-06 by 10.4 per cent to $767 million, or 7.9 per cent to $1.7 billion for the full year.

Staff in Amdocs's India office in Pune will be designing material primarily for new customers, the reports said. However, it is still unclear whether Sensis will outsource any more functions to Amdocs in India.

The St Louis, Missouri-based Amdocs has been in the directories business for over 20 years. Apart from India, Australia and the United States, it has development centres in Israel, Cyprus and Brazil. The Indian centre was set up in 2004.

According to the Australian report, Telstra is also in talks with India's Wipro Technologies, but the company has not given any details.

First Published: Aug 23, 2006 16:35 IST