Coming soon: Mobile app to check road work, civic amenities in your locality in Mumbai

Currently being used by civic officials, it will be made available to the public for free by the end of this month

mumbai Updated: Feb 17, 2018 12:14 IST
Mumbai,BMC,Civic Body
Any android or iOS user can get details about road work in any part of the city at the click of a button.(HT File Photo)

Finding it difficult to plan your travel route while avoiding road repair works? Want to know the civic amenities – clinics, hospitals, fire stations and gardens – closest to your home? The civic body is soon going to make life easier for you, as it plans to launch a Geographical Information System (GIS)-based mobile phone app that will give you an overall geographical view of the city on a map.

The app, being currently called One Geographical Information System (GIS) by civic officials, will help citizens track road works, bridges and civic amenities. It is currently being used by the Brihanmumbai Municipal Corporation (BMC) administration and will be made available for the public by the end of this month, said an official working on the project. The app will be available for free.

The Development Plan (DP) department of the BMC is currently collating details of 22 civic departments, out of which details of 17 departments will be made available for citizens.

Confirming the development, civic chief Ajoy Mehta said, “Most details on One GIS will be made public. It is expected to be launched by the end of February. All no objection certificates (NOCs) for realty projects will also be issued through this app. Citizens will get basic details of all the civic amenities nearby.”

Explaining the app in detail, a senior civic official said, “Users will first get a base map of the city, through which they can opt for a map according to the Development Plan (DP) 1991 or 2034. There will be various options of civic amenities, from which they can opt for the required detail which will be displayed on the map.”

Civic officials said citizens will get real-time details of amenities and its ongoing works. For example, any android or iOS user can get details about road work in any part of the city at the click of a button. Also, details of the defect liability period of the road work (time period where contractor is responsible for repair of the roads) and civic utilities running underground will be easily accessible.

A senior civic official said, “We have so far linked details of 1.50 lakh structures across the city. The application will soon be made public after all the details get successfully linked.”

The system will give access to details of outstanding property dues of structures, which will be added in the system later. In addition to this, the details of any structure will also display complaints filed against them regarding illegal altercations or constructions. The civic administration is yet to decide whether to make this information available to public.

However, citizen activists say they would like to wait and see how the app would finally turn out.

The BMC already has other grievance redressal apps, namely MCGM 24x7, Disaster Management and MCGM Development Plan. However, citizens have criticised these apps owing to its various technical issues and unattended complaints.

Godfrey Pimenta, founder of Watchdog Foundation, said, “The BMC has made various claims for its previously launched applications, but we have had a bad experience with them. The pothole complaint app never worked as the complaints were never attended by the road engineers. If the BMC is actually providing these services what it is claiming, then it’s a good initiative. However, along with ongoing road and bridges repair work, the BMC should also provide the tender details of that work and the details of the contractor.”

Those building realty projects or infra projects that involve digging up roads for construction, can now also track existing pipeline networks. Officials said that this will help projects like the ongoing construction of Metro work to avoid damaging of underground civic utilities. However, a senior civic official said, “We are still deciding upon including the details of underground network of civic amenities due to security reasons. Also, disclosing details of undue property taxes of structures is also being reconsidered.”

First Published: Feb 17, 2018 01:20 IST