No more trips to BMC office: Unique ID to solve civic queries in Mumbai

Civic officials at ward offices and citizen facilitation centres (CFCs) will get the status of services, tax payment, history or information related to your query once they feed this number into their system, thus saving you the numerous trips to different civic offices across the city.

Are you tired of running from pillar to post trying to find out why the water supply to your house has been cut or you need information on property tax bills? The civic body has come up with a solution that make ease all your worries — it will allot a 15-digit number to each building in the city.

Mumbai…22nd November 2011…News… Bombay Municipal corporation headquarters in Mumbai…HT photo by Hemant Padalkar (Hindustan Times)

Civic officials at ward offices and citizen facilitation centres (CFCs) will get the status of services, tax payment, history or information related to your query once they feed this number into their system, thus saving you the numerous trips to different civic offices across the city.

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The pilot project will soon begin in the K-West ward, which includes Andheri (West), Juhu and Vile Parle.

Municipal commissioner Ajoy Mehta, in his monthly meeting on Saturday, asked ward officers to start working on the project.

The unique ID to each building will also help the BMC assess the lack of services in the wards in the city. The civic body will be able to assess if basic services like water supply, community toilets haven’t reached the citizens.

Each building has several reference numbers such as a property tax registration number, connect code number and licence number, among others. All these will be unified under one number —similar to an Aadhar card number, but for your building.