PV Sindhu, IndiGo clash over kitbag, badminton star calls airline ‘bad and rude’
PV Sindhu, Indian badminton star, said that she had a ‘bad experience’ while travelling to Mumbai via IndiGo airlines on Saturday.Updated: Nov 04, 2017 15:19 IST
PV Sindhu, Indian badminton queen, slammed airline company IndiGo for having “a very bad experience” while taking her flight from Hyderabad to Mumbai on Saturday. Sindhu took to Twitter to explain that a ground staffer misbehaved with her during the journey.
“Sorry to say .. I had a very bad experience when I was flying by 6E 608 flight to Bombay on 4th Nov,” PV Sindhu tweeted, also using an angry emoji.
Sorry to say ..i had a very bad experience😤when i was flying by 6E 608 flight to bombay on 4th nov the ground staff by name Mr ajeetesh(1/3)— Pvsindhu (@Pvsindhu1) November 4, 2017
In their response, IndiGo said that PV Sindhu had boarded the flight last, carrying oversized baggage which was not fitting into the overhead storage space. The airline explained that they told the 2016 Rio Olympics silver medallist that her bag would be moved to the cargo hold of the plane.
Sindhu wrote on Twitter on Saturday afternoon, accusing IndiGo airline staffer Ajeetesh of behaving ‘badly’ and ‘rudely’ with her.
“Ground staff (skipper) Mr Ajeetesh behaved very badly and rudely with me. When the air hostess Ms Ashima tried to advise him to behave properly with the passenger (me) but to my surprise he behaved very rudely with her. If this type of people work for a reputed airline like IndiGo, they will spoil their reputation,” Sindhu tweeted.
Please speak to Ms Ashima she wil explain you in detail.🙏🏻— Pvsindhu (@Pvsindhu1) November 4, 2017
She then later sent another tweet, correcting the name of the city from Bombay to Mumbai.
Extremely Sorry its mumbai* 🙏🏻— Pvsindhu (@Pvsindhu1) November 4, 2017
Meanwhile, IndiGo replied to her on Twitter, saying that they would like to get in touch with her regarding the issue.
Hi! We'd like to speak with you. Kindly confirm if we may contact you on your registered number with us and share a 1/2— IndiGo (@IndiGo6E) November 4, 2017
convenient time to speak via DM so we may contact you. 2/2— IndiGo (@IndiGo6E) November 4, 2017
Later, IndiGo explained that Sindhu’s baggage was too big and would be shifted to the cargo hold which is regular procedure.
Ms P V Sindhu boarded flight 6E608 Hyd-Mumbai last carrying oversized baggage which was not fitting into overhead bin:Indigo Airlines— ANI (@ANI) November 4, 2017
Ms Sindhu was informed that it will be moved to cargo hold of aircraft. This is the same policy we follow for all customers: Indigo Airlines— ANI (@ANI) November 4, 2017
The member of the IndiGo ground operations remained calm, After several requests they finally consented to the removal of the bag: Indigo— ANI (@ANI) November 4, 2017
Sindhu’s father was also travelling with her.
“The ground staff misbehaved with Sindhu while handling her kit bag. Sindhu had requested him to handle it with care as there were racquets inside. But the person behaved rudely. The air hostess tried to interfere but he was also rude to her. One should not behave with a lady like that, so Sindhu tweeted. She was hurt,” Sindhu’s father Ramana said.
The Hyderabadi has been in a fine run of form this year. Apart from reaching the World Championships final in Glasgow to claim the silver, she also won the Syed Modi Grand Prix Gold, India Open Superseries and Korea Open Superseries
(With inputs from agencies)
First Published: Nov 04, 2017 13:47 IST