CITCO panel indicts front desk, housekeeping, security
A police team led by UT deputy superintendent of police (DSP, central) Krishan Kumar had raided the hotel run by CITCO on the intervening night of August 7 and 8 and caught 27 people gambling in a room on the fourth floor.punjab Updated: Aug 21, 2018 14:40 IST
The two-member committee formed by Chandigarh Industrial and Tourism Corporation (CITCO) has indicted the front desk, housekeeping and security staff of Hotel Shivalikview, Sector 17, in its report on the high-profile gambling racket busted by Chandigarh Police at the four-star establishment.
A police team led by UT deputy superintendent of police (DSP, central) Krishan Kumar had raided the hotel run by CITCO on the intervening night of August 7 and 8and caught 27 people gambling in a room on the fourth floor. Among the men rounded up there were businessmen from Rajpura, Zirakpur and other parts of Punjab. Police also recovered Rs 16.4 lakh from the room.
Following this, CITCO ordered an inquiry. The panel, comprising Anurag Walia, deputy general manager of Hotel Mountview, and Rajpal Panwar, manager (personnel) of both hotels, submitted the report to CITCO managing director Jitender Yadav on Monday.
Yadav confirmed he got the report, but said he still has to read it.
“Once, I go through it, action will be taken accordingly. We are not going to spare any guilty, as the hotel got a bad name due to the negligence of a few,” he said.
What the report says
In its four-page report, the committee has found lapses on the part of the front desk manager, housekeeping and security. There was no coordination between the three departments and the employees failed to track the movement of the 27 gamblers, who stayed in a hotel room for five days, despite having high-resolution cameras in the hotel, the report said. Had the stay been for one day, it could have been ignored, but not in the case of five days, the report said.
The report further stated that the front desk manager, Deepak Chhibber, failed to detect these unlawful persons by their appearance and attire and did not alert the higher authorities. As the room (No 401) is located in the centre of the fourth floor, which has access to both third and fifth floor, employees of all three departments visited the area for assigned duties, but showed lackadaisical approach, it said.
Once the room is booked, the front office and housekeeping have to make internal reports in terms of number of people staying in a room, but in this case the followup wasnot done properly, it was stated.
First Published: Aug 21, 2018 14:39 IST