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service delivery

When will we start judging bureaucrats on delivery?

The key puzzle is that the same officers, who underperform in their normal daily responsibilities, do a remarkable job in “mission mode” tasks — short-term tasks with clear accountability.
opinion
Updated on Jul 15, 2026 07:44 am IST

Delhi govt audits e-district portal performance

Delhi govt audits e-district portal performance
delhi news
Published on Apr 22, 2026 04:18 am IST

HT Interview: New Gurugram DC outlines plan on traffic, pollution, drains

Singh stresses tackling interconnected civic issues holistically, using technology, monitoring and sustained interventions to ensure long-term improvements across sectors. (HT)
gurugram news
Published on Apr 14, 2026 06:55 am IST

Barnala tops state in e-Sewa efficiency with lowest pendency rate

Barnala tops state in e-Sewa efficiency with lowest pendency rate
chandigarh news
Published on Apr 09, 2026 06:53 pm IST

Himachal notifies new SOP to strengthen monitoring of Lok Mitra Kendras

The guidelines also place strict controls on Aadhaar-related activities being carried out through LMKs. (HT Photo for representation)
chandigarh news
Published on Mar 08, 2026 06:18 am IST
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