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service delivery news

Ensure schemes reach residents, Verma tells officials

Verma asked the officers to ensure that grievances are addressed promptly (HT)
others
Published on Jun 08, 2026 04:12 am IST

Delhi govt audits e-district portal performance

Delhi govt audits e-district portal performance
delhi news
Published on Apr 22, 2026 04:18 am IST

HT Interview: New Gurugram DC outlines plan on traffic, pollution, drains

Singh stresses tackling interconnected civic issues holistically, using technology, monitoring and sustained interventions to ensure long-term improvements across sectors. (HT)
gurugram news
Published on Apr 14, 2026 06:55 am IST

Barnala tops state in e-Sewa efficiency with lowest pendency rate

Barnala tops state in e-Sewa efficiency with lowest pendency rate
chandigarh news
Published on Apr 09, 2026 06:53 pm IST

Himachal notifies new SOP to strengthen monitoring of Lok Mitra Kendras

The guidelines also place strict controls on Aadhaar-related activities being carried out through LMKs. (HT Photo for representation)
chandigarh news
Published on Mar 08, 2026 06:18 am IST

Guest Column| Administrative failure is India’s hidden tax

Citizenship is not meant to be a repeated request for what is basic. Governance is not meant to be a maze that rewards persistence over legitimacy.
chandigarh news
Published on Feb 23, 2026 05:17 pm IST

Delhi plans legal authority to run unified data hub across departments

Centralised repository will store real-time data, generate unique user IDs and let departments access verified records, cutting duplicate submissions and aiding policy decisions. (REUTERS)
delhi news
Published on Feb 13, 2026 04:42 am IST

New Delhi will have 13 districts from Jan 1

India Gate lawns. (Representational image.)
delhi news
Published on Dec 29, 2025 12:02 am IST

Better data governance can help states improve welfare delivery

The vision for a Digital India is not limited to the state alone, but envisages a major role for partnerships with civil society and the private sector. (HT Archive)
opinion
Published on Dec 07, 2025 09:39 pm IST

Welcome to Johannesburg. This Is What It Looks Like When a City Gives Up.

PREMIUM
Cedric Mnisi directing traffic in a busy intersection where the lights don’t always work.
world news
Published on Oct 29, 2025 10:03 am IST

Spice of life | Between joke and jab, way out of Moravec’s paradox

Somewhere between algorithms and machine-learning modules, I stumbled upon Moravec’s paradox — the odd truth that machines find complex tasks like playing chess easy, but struggle miserably with simple ones like walking. (Getty Images/iStockphoto)
chandigarh news
Published on Oct 21, 2025 07:59 pm IST

IGR introduces performance assessment system for sub-registrar offices

The move comes in the wake of repeated complaints from citizens about inefficiencies in registration offices — including long queues, slow processing of documents, outdated scanning practices and inconsistent availability of digitally signed agreements. (HT FILE)
pune news
Published on Sept 02, 2025 06:32 am IST

Biometric punch-in now a must for all: MCG

(Representative image)Officials clarified that failure to mark biometric attendance will be considered unauthorised absence and could attract disciplinary action. (HT Archive)
gurugram news
Published on Jul 16, 2025 06:04 am IST

Punekars rue poor services, absentee civic staff

A petition submitted by a citizens’ forum to the state government on June 26 alleges that senior officials are being misled through falsified attendance registers and manipulation of biometric systems. (REPRESENTATIVE PHOTO)
pune news
Published on Jun 30, 2025 08:08 am IST

Punjab to have unified portal for all services

Punjab to have unified portal for all services
chandigarh news
Published on Apr 26, 2025 09:54 am IST

Chandigarh: Now, get real-time mobile updates about status of your electricity plaints

CPDL director Arun Kumar Verma said the initiative will drastically reduce complaint resolution time and optimise service delivery. (HT File)
chandigarh news
Published on Feb 25, 2025 09:46 am IST

Swachh Surveshan impact: Pan-India study to cover 15 cities including Prayagraj

Swachh Survekshan Survey-2024 logo (HT)
others
Published on Aug 24, 2024 10:32 pm IST

Haryana Right to Service Act: Game changer auto appeal system has empowered people: Gupta

According to HRTSC chief commissioner Gupta, chief minister Manohar Lal Khattar launched the auto appeal system (AAS) on September 1, 2021, to ensure timely and transparent delivery of public services. (HT File Photo)
chandigarh news
Published on Feb 06, 2024 07:54 pm IST

Only 15 percent of BMC budget allocated for wards, finds Praja-TISS report

HT Image
mumbai news
Updated on Dec 15, 2023 07:42 am IST

Cities must transform to gain from reform push, finds report

Union minister Hardeep Singh Puri launching the ASICS report in Delhi on Tuesday. (Sanchit Khanna/HT Photo)
india news
Updated on Oct 18, 2023 05:30 am IST

India is urbanising faster than the cities can catch up: Janaagraha ASICS report

Commuters rush towards the Chhatrapati Shivaji Terminus (CST) train station at dusk in Mumbai, India, on Wednesday (Bloomberg File)
india news
Updated on Oct 17, 2023 09:32 pm IST

Urban development needs a gender lens

PREMIUM
The inclusion of gender perspectives in urban development is a crucial aspect of the Urban20 (U20) framework in the G20 process.
opinion
Published on Aug 26, 2023 10:22 pm IST

Aadhaar facial transactions reach all time high at 10.6 million in May: Govt

(Representative Photo)
others
Updated on Jun 29, 2023 06:32 pm IST

Jammu and Kashmir’s Mission Youth gets PM award

Prime Minister Narendra Modi confers the Prime Minister's Award for Excellence in Public Administration to Jammu and Kashmir Chief Secretary Arun Kumar Mehta for Mission Youth (J&K) during the valedictory session and awards ceremony on the occasion of 16th Civil Services Day, in New Delhi on Friday. (PTI)
chandigarh news
Updated on Apr 22, 2023 12:05 am IST

The equitable and efficient deployment of vaccines

As and when vaccines are found to be safe and effective, countries will need to activate detailed plans to efficiently deploy the initial tranches of Covid-19 vaccines to cover up to 20% of the most vulnerable of their population, and to carry out coordinated and equitable deployments thereafter.
analysis
Updated on Dec 21, 2020 07:42 pm IST

NDHM will radically transform health care

The days of people standing in long queues at health facilities carrying multiple medical reports will become a thing of the past in this digital- and patient-friendly ecosystem, empowered by world-class technologies
analysis
Updated on Aug 27, 2020 06:21 am IST

Podcast: Amitabh Behar on How Coronavirus Aggravates Inequality in India

india news
Updated on Apr 15, 2020 07:46 am IST

Diagnostic centres to be set up in civil hospitals in Punjab under PPP mode

HT Image
chandigarh news
Updated on Jan 25, 2020 10:00 pm IST

The other data challenge: Measuring life in a metro

Governance needs quality, granular, city-level data. Come up with a decadal plan
analysis
Updated on Jan 15, 2020 07:07 pm IST

To achieve water and sanitation security, learn from earlier programmes

For instance, while SBM produced rapid gains in access to toilet facilities, latrines do not mean safe management of wastewater, and they don’t enable reuse of waste water because the majority of urban and rural households depend on on-site sanitation systems.
analysis
Updated on Nov 13, 2019 07:55 pm IST
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