Indian man lauds Dubai’s swift road repair response as pothole gets fixed within hours
An Indian man praised Dubai’s quick complaint response after a road with potholes was repaired in just hours
An Indian man has lauded Dubai’s remarkably swift complaint response system after watching a damaged road being repaired within just a few hours. The video, shared on Instagram by Reshabh Nagpal, has drawn wide attention, with many viewers praising the city’s impressive efficiency.

Nagpal explained that his friend had filed a complaint about a road riddled with potholes. He added that once the issue was logged in the official system, authorities arrived sooner than expected and immediately began the repair work. In his video, Nagpal shows workers clearing, levelling and resurfacing the damaged stretch with striking speed. He added that the entire process unfolded in real time, making the quick turnaround even more impressive.
Nagpal praises Dubai’s meticulous approach
In the final moments of the clip, Nagpal is heard expressing his amazement at the seamless transformation. He says, “And if you see, there are so many people standing on the side, watching how it has been done. Because this is unbelievable. Usually, this could take up to 1 or 2 or 3 weeks or maybe months. This is just done in a few hours. It is 4.30 right now. Road is done and operational. It has been painted as well. This is Dubai. This is why everyone loves Dubai. It is like nothing happened, but everything is done.”
Take a look here at the clip:
Viewers react with admiration and comparisons
Alongside the footage, several users shared their thoughts, many comparing the experience to situations back home. One user remarked, “In India it will take 5 years before the election,” hinting at frustrations with slow road repairs. Another commented, “Things to learn from Dubai,” while someone else added, “That is why this is Dubai.” A fourth person wrote, “That is why it is my favourite city.” Another viewer praised the process, saying, “This is so so so good, we must learn from them.”
(Disclaimer: This report is based on user-generated content from social media. HT.com has not independently verified the claims and does not endorse them.)
ABOUT THE AUTHORMahipal Singh ChouhanMahipal Singh Chouhan is a Senior Content Producer at Hindustan Times Digital, with nearly five years of experience in digital journalism and content production. His work primarily focuses on offbeat and trending stories that reflect everyday experiences and evolving conversations on the internet. He has consistently worked on transforming viral content and human interest stories into structured news pieces that engage readers while maintaining editorial clarity. At Hindustan Times, Mahipal contributes to identifying and developing stories emerging from social media trends, online communities, and real-world incidents that capture public attention. His approach involves adding context and journalistic perspective to fast-moving digital narratives, helping present viral moments in a clear and reader-friendly format suited for digital audiences. Before joining Hindustan Times Digital, he was associated with DNA India, where he gained experience in newsroom workflows and digital storytelling practices. Mahipal holds a degree in Journalism and Mass Communication from the Vivekananda Institute of Professional Studies, Delhi. He is particularly interested in tracking emerging trends and understanding how online conversations evolve into broader public discussions. His work reflects a focus on accuracy, readability, and relevance in the rapidly changing digital news environment. Outside of his professional responsibilities, Mahipal takes an interest in history and sports and regularly works on improving his general knowledge, which complements his curiosity as a media professional.Read More

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