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ChatGPT down: When will it go up? OpenAI responds

OpenAI's chatbot faces widespread outages, with over 3,400 user reports of slow and unresponsive service across the U.S., impacting 82% of global users.

Published on: Jul 16, 2025, 08:16:10 IST
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Thousands of users across the United States found ChatGPT unresponsive, slow, or just plain broken, according to outage tracker DownDetector.

Frustrated users report ChatGPT outages, with slow performance and errors affecting 82% of global users. (AP Photo/Richard Drew, file) (AP)
Frustrated users report ChatGPT outages, with slow performance and errors affecting 82% of global users. (AP Photo/Richard Drew, file) (AP)

HindustanTimes.com earlier reported over 3,400 reports flooded in from Americans struggling with everything from “failing to upload chat history” to painfully slow load times.

Notably, 82% of global users reported problems, with some seeing the dreaded message: “Unable to load projects.”

ALSO READ| ChatGPT down: Users report ‘unusual activity detected’ error amid outage

Why is ChatGPT down?

“We're currently experiencing issues. Elevated Error Rates on ChatGPT record mode, Sora and Codex. We have identified that users are experiencing elevated errors for the impacted services,” OpenAI quickly acknowledged the mess on its status page.

The company reassured users they were “working on implementing a mitigation,” which basically means they’re scrambling to make ChatGPT less frustrating.

By early Wednesday morning (5:50 AM), OpenAI updated its status page, saying the root cause had been identified. But for anyone who spent Tuesday afternoon staring at a frozen ChatGPT screen, the real question remains: When will it actually be fixed?

  • Tuhin Das Mahapatra
    ABOUT THE AUTHOR
    Tuhin Das Mahapatra

    Tuhin Das Mahapatra is a key member of the US Team at Hindustan Times, crafting compelling narratives on politics, US visa, Hollywood, esports, anime, and beyond. This erudite literature student, if not penning down a narrative with his modest yet trusty pen, is deeply contemplating 'what the purpose of journalism is?Read More

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