Sign in

Is Venmo still down after AWS outage? Here's when the payment app will be fixed

The recent AWS outage has disrupted services worldwide, affecting platforms like Venmo and Snapchat, with users reporting ongoing issues.

Published on: Oct 21, 2025, 24:08:15 IST
Share
Share via
  • facebook
  • twitter
  • linkedin
  • whatsapp
Copy link
  • copy link

AWS outage created widespread chaos worldwide, affecting everything from Snapchat to Venmo and even two airlines. PayPal has owned Venmo since 2013.

The AWS outage has led to widespread issues for apps like Venmo and Snapchat. (REUTERS)
The AWS outage has led to widespread issues for apps like Venmo and Snapchat. (REUTERS)

Amazon claims to have identified the issue, however countless consumers continue to experience issues with various online services and apps. The need to restore Venmo is also becoming more urgent for people who are attempting to send and receive money. Is Venmo still unavailable, or will transactions continue to be paused?

Over 5,700 Venmo users reports about outage

More than 5,700 Venmo users have complained about issues with Downdetector's payment platform. While 52% have reported app issues generally, a sizable portion (42%) are reporting that they are unable to connect into the app.

In response to users experiencing problems, the Venmo Support account on X asked them to get in touch with the Venmo site's support staff.

This outage will be fixed as soon as the one that occurred on October 16th, which was only a few hours long.

Also Read: AWS outage: Is Canvas still down for students? When will it be restored?

Venmo outage (Downdetector)
Venmo outage (Downdetector)

Why isn't Venmo working?

It's likely that the global AWS outage on October 20 prevented Venmo from functioning. Despite not being the owner of Venmo, Amazon's online service outage rocked the internet sector, impacting banks, airlines, and other vital services.

While Amazon claimed to have “mitigated” the outage, it cautioned users that some platforms and apps may still have loading issues.

“The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now,” Amazon stated. “Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda.”

Is Venmo still down?

Yes, as of this writing, the Venmo app is still unavailable to thousands of users. Around 11:00 a.m. ET, there was a spike in outage complaints, which subsided around noon, according to Downdetector.

When will Venmo be restored?

It's unknown when Venmo will fully restore the app. Graeme Bragg, a University of Southampton computer networking specialist, said the problems with all online platforms could last “the rest of the day,” Hollywood Life reported.

“The underlying issue has now been resolved but it will take some time to propagate across the internet. Amazon’s servers also have a backlog of requests to work through, so it’s likely that we will see some disruption for the rest of the day.”

  • Shweta Kukreti
    ABOUT THE AUTHOR
    Shweta Kukreti

    Shweta Kukreti has over 8 years of experience in covering Indian and world politics. She joined the Hindustan Times in 2024 and is primarily assigned to the US desk. She currently works as Deputy Chief Content Producer and reports on a wide range of topics, including US politics, immigration issues (especially H-1B visa) and major global events. Shweta strongly emphasizes team operations, which encompasses monitoring news, delegating tasks, editing, developing comprehensive coverage strategies, and crafting engaging, and data-informed narratives. She received the Digi Star Award at the Hindustan Times within a year of joining for her broad coverage of US politics. In 2025, she earned both a promotion and a redesignation, a significant achievement recognising her contributions and the strong value she brings to the team. She has previously worked with the Indian Express, HTDS, ANI and Republic World. Seniors in all the media organisations recognised her work. Regarding education, she earned a BA (Hons.) in Political Science and a master's degree from Delhi University, and she pursued a PG Diploma in English Journalism from the Indian Institution of Mass Communication (IIMC). She also holds a diploma in Women's Empowerment and Development from IGNOU University and a French certification course from Alliance Française de Delhi. If not working, you can find her exploring the hills and engaging in adventurous activities in Rishikesh and Himachal Pradesh. She loves to play badminton, volleyball, and chess, and spend time with her friends and family. She also enjoys spiritual activities.Read More

Stay updated with US News covering politics, crime, weather, local events, and sports highlights. Get the latest on Donald Trump and American politics along with Horoscope 2026.