In an attempt to make Gurgaon’s real estate market graft-free, the district administration launched a website on which homebuyers and investors can post their grievances.
Cases of delayed possession, fraudulent practices and property disputes have been on the rise in the city. This led to the administration constituting an arbitration council recently. The council members, who will work in association with the Gurgaon chapter of the Real Estate Development Council (REDCO), will take up each grievance posted on the website and resolve it in a time-bound manner.
“Through the website, affected parties will be able to contact the council, which will provide a solution through an arbitrator. A number of real estate projects were launched in the last decade and, with every passing day, new projects are coming up. But these have not been completed and have resulted in an array of disputes,” deputy commissioner T L Satyaprakash said.
Earlier, the Haryana government had directed the Gurgaon district administration to form the Allottees Grievance Redressal Forum (AGRF) under the chairmanship of the deputy commissioner. The arbitration council, though informal, will further the steps taken by the AGRF and resolve cases faster.
“The forum was not able to resolve all disputes as there were too many cases. Still, 122 disputes are pending. As there was no scope of arbitration at the AGRF, the district administration in association with REDCO has launched the Gurgaon Arbitration Council which will ensure that investors and developers get a platform where they can resolve their disputes,” Satyaprakash said.
Col Prithvi Nath, vice-president of REDCO, said, “This arbitration council is a first-of-its-kind in our country. This is a path-breaking advancement in the realty sector.”