On board Tejas Express: ‘Tasteless breakfast, limited WiFi, no coffee machines’
Mumbai city news: After the grand launch, complaints about the poor service on board the luxury train have started surfacingmumbai Updated: May 26, 2017 17:02 IST
Travellers who opted for non-vegetarian meal were served omlette with rusk, juice, butter and jam. “We know of omlette-bread or pav combination, but have never heard of omlette-toast. How can senior citizens have rusk with omlette,” asked Ramesh Nevalkar, 68, who was travelling to Kudal.
Vegetarians were served upma with rusk, a cup cake, tea mix, juice, butter and jam. “The food was disappointing. Upma was tasteless, so we returned it,” said a woman.
Some had issues with the timing too. “The quantity is not much. We were told it would be a meal. Also, the breakfast was served at 8.30am, which is too late considering some had to leave home at 3am to board the train,” said Bhakti Masurkar, a Goregaon resident.
Corn flakes was an addition on the menu in the executive class.
The tea and coffee vending machines, too, were nowhere to be seen . “Despite the fares being higher than Rajdhani and Shatabdi, we were just provided breakfast, not lunch,” sajd Mahesh Pavaskar, a journalist from Mumbai, who on a vacation.
The WiFi, too, is limited to single executive coaches.
Some passengers complained the lever of their seats was not moving smoothly.