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DIGITIZING INDIA: India Has The Opportunity To Become One of The First Large Digitized Countries Globally

The Internet of Everything is revolutionizing the way we live, work, play, and learn.

business Updated: Jun 03, 2015 18:40 IST

The Internet of Everything is revolutionizing the way we live, work, play, and learn. It is the intelligent connection of people, process, data, and things. Citizens, companies and governments around the world are embracing the Internet of Everything and the opportunities it provides

Today 81 percent of India’s population has access to a mobile phone while 10 percent of the population uses smart phones. Every month, for the next three years, India will add on an average 5 million internet users and 8.3 million networked devices. A digitized India will derive value from the connections between things and citizens, supported by networked processes to transform data into actionable information. The Internet of Everything and enablement of digitization is led by the fact that IP networks are connecting billions of physical devices, and the volume of data being generated is driven by four major trends:

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1. IP is fast becoming the common language for most data communication.

2. Previously unconnected places, people, things and process are connecting to networks bringing billions of people and devices online over the next five years.

3. Existing physically stored information is being digitized to record and share previously analog material. The digital share of the world’s stored information has increased from 25 percent to over 98percent over the past decade.

4. The introduction of Internet Protocol version 6 (IPv6) now removes the technical limit on the number of devices that can connect to the Internet, theoretically allowing for trillions of trillions.

Public organizations and privatesector enterprises leveraging the Internet of Everything have the potential to create $511 billion in value in India over the next decade in terms of generating revenue, avoiding and reducing costs, or improving process and productivity. For the Indian private sector, the value at stake as businesses digitize is $394.4 billion over the next 10 years. The value at stake for the public sector in India over the same period is $116.2 billion as the government uses the Internet of Everything as a vehicle to digitize cities and communities.

The Digital India program aims to enable broadband in villages, universal phone connectivity, public internet access points, public Wi-Fi in schools and universities, digital inclusion, electronic delivery of governance and services, and job creation. In 2013, CII & Cisco released a report titled ‘Smart City in Indian Context’ which described how India needs to embrace ICT as part of its urban planning to create a better and sustainable India. The Internet of Everything has a central role to play in India’s renewed focus on infrastructure, empowerment of the rural population and development of urban centers. The government of India has announced a budget for the development of 100 smart cities. While each city in India often has unique needs and the solutions may vary, at a general level using data from connected devices and implementing technology such as smart parking and smart street lighting will help cut costs and improve the quality of life in those cities. In India, citizen services could be available at the touch of an app or the click of a button. For e.g. today in Bengaluru, a citizen can lodge a complaint and receive an FIR copy in a matter of seconds through a Remote FIR Center (Read case study).

To be successful, cities will need to invest in smart technologies that leverage the Internet of Everything.

1. Smart parking: Traffic congestion in India costs $10 billion a year in wasted time and fuel. Internet of Everything enabled parking solutions help reduce congestion, pollution, and fuel consumption as well as generate more revenue for cities through dynamic parking fees for peak times.

2. Water management: In India, McKinsey estimates that while 140 litres of water per capita per day are needed in urban India, only 105 litres per capita per day is supplied. Internet of Everything solutions connect the household water meters to an IP network to provide remote information, on use and status, resulting in accurate readings and reduced leakage and maintenance costs.

3. Gas monitoring: Digitized gas monitoring solutions connect the household gas meter to an IP network to provide remote information on usage and status. For the public sector gas distribution companies, connected gas meters improve the accuracy of readings, decrease gas consumption by citizens and lower meter-reading and maintenance costs.

4. Healthcare and chronic disease management: McKinsey estimates that India has only one-third to half as many doctors per capita compared to countries such as Brazil. Connected healthcare systems provide remote monitoring of patients for some lifestyle ailments and equip hospitals to prevent disease, avoid or better manage health crises, and even save lives.

5. Road pricing: During peak periods in India, there are 50 percent more vehicles on the road than the recommended norm, according to McKinsey. Connected transportation systems, with sensors and cameras, help city planners and traffic wardens in keeping vehicle records, automating toll-collection, enabling real-time congestion planning and reducing traffic congestion.

6. Telework: Virtual offices help reduce the real-estate requirement for employers, lower operational costs, improve employee retention and productivity and provide additional employment opportunities. In India, professionals spend as much as 6 percent of their take-home salary on commuting according to a Regus global worker survey. Virtual offices eliminate the daily commute to the office by enabling employees to work from home or remote locations.

7.Connected learning: McKinsey estimates that India could have about 24 million more high school and college-educated workers and 18 million to 33 million more vocationally trained workers by 2025 because of the use of digital technologies in the education sector.

8.Connected militarized defense: The Internet of Everything generates a fourfold force-multiplier effect through improved situational awareness and connected command centers, vehicles, and supplies. Digitized solutions provide real-time situational awareness to combat personnel in theater by connecting command-center tents, vehicles, and special forces.

Digitization is creating many new opportunities that public-sector leaders need. Now is the time for governments at all levels

to assess where and how they might use the Internet of Everything in their own operations, as well as the role it could play in achieving broader economic and social goals.


Imagine being able to file a police complaint without running pillar to post across various police stations. Well, it’s true. Under the Remote Expert Smart Solutions for Government Services (REGS), Cisco has come up with an innovative solution for the citizens of Bangalore. At the Remote FIR Center (RFC), Bangaloreans can now lodge a complaint and receive an FIR copy in a matter of seconds without even having to visit the jurisdictional police station.

"The remote Kiosks will expedite the entire process of filing an FIR and enable the BCP to be more approachable and accessible to citizens. It will also provide a comfortable, confidential and safer environment for women and youth to access the police force"

Mr MN Reddi

Commissioner of Police, Bangalore

The RFC provides ease of access to police from convenient locations round the clock. These smart kiosks have touch screen operations for enhanced convenience, video recording for any future use, instant validation of user credentials, remote sharing of documents between citizens and police. REGS incorporates high resolution video interactive systems with networking technology thereby reducing cost and increasing operational efficiency of the police department.

Source: Cisco

First Published: Jun 02, 2015 12:33 IST