UPI server down, social media flooded with complaints as users fail to make payments

In March alone, total UPI transactions were recorded over 540 crore of ₹9.60 lakh crore, as per the NPCI data.

Updated on: Apr 25, 2022, 14:21:45 IST

By HT News Desk | Written by Manjiri Sachin Chitre | Edited by Aniruddha Dhar

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The UPI (Unified Payments Interface) server faced an outage for more than an hour on Sunday across the country. Social media platforms have been flooded with complaints as people faced problems in making online payments. According to users, online transactions were not getting processed through several UPI apps including GPay, Paytm, PhonePe.

UPI server faces outage for over an hour (File Photo)

The National Payments Corporation of India (NPCI) at 12:50 am put out a statement about the outage. “UPI services are working as usual. Some users may have experienced issues while using UPI for a brief period, around 8 PM today. The momentary issue with some UPI ecosystem partners has been resolved,” they wrote on Twitter.

Earlier, the UPI server had gone down on January 9 this year.

Reportedly, the UPI accounts for over 60 per cent of the country's retail transactions. In March alone, total UPI transactions were recorded over 540 crore of ₹9.60 lakh crore, as per the NPCI data.

The outage comes as Modi on Sunday hailed UPI, online payments during his monthly Mann Ki Baat radio broadcast. Asking people to go for a “cashless dayout”, PM Modi said had said that every day around ₹20,000 crore online transactions are made.

Also read: Modi lauds ‘India in Pixels’ for digital payments explainer 'sound of money'

“Now even in small villages and town, people are using UPI. It is benefitting both shopkeepers and customers. Online payments are developing a digital economy, everyday Rs.20,000 crore online transactions are taking place,” he added.

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HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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