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Protest erupts at M3M Smartworld projects over parking, amenities

Luxury floors launched in 2020 face parking shortages, altered green spaces and unfinished facilities; developer says issues are being addressed.

Published on: Jan 19, 2026, 07:39:59 IST
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Homeowners of M3M Smartworld Solitude and Smartworld Gem staged a protest on Sunday against the developer, alleging failure to provide basic amenities such as a club and swimming pool, diversion of green areas for parking, and inadequate parking facilities.

Residents claim inadequate parking for 4,200 homes, construction defects within a year of possession and lack of government water supply. (HT)
Residents claim inadequate parking for 4,200 homes, construction defects within a year of possession and lack of government water supply. (HT)

The protesters said the projects were launched in 2020 as luxury floors under the Deen Dayal Jan Awas Yojana, with possession offered last year. Residents gathered at the condominium gate, raising slogans and alleging amenities promised at sale were not delivered. They claimed parking for nearly 4,200 houses was insufficient, green areas were being used for vehicles, and maintenance quality was poor despite high charges.

Prasoon Gupta, a home owner, said, “The space for parking is so less than it has become a major headache for us. The roads are narrow and even the green spaces are now used as parking.”

Residents also alleged several promised facilities were missing. “The club in the society has not been constructed. The swimming pool is missing and at the time of sale the developer had promised the roofs of our houses will be well furnished but nothing has been delivered,” said Manoj Verma, another home owner.

Manish Sharma, a resident, said visitor parking was not arranged and alleged construction defects within a year of possession. “The green areas have been changed. The society is dependent on water tankers and there is no government water supply,” he said.

Protesters said they also carried out a protest march inside the complex on Saturday, demanding delivery of promised facilities.

Responding, a spokesperson of M3M India said, “We are aware of certain facility-related concerns raised by a few residents. The matter has been taken up with the concerned teams, who are actively addressing the issues. Our representatives have engaged with the residents to understand their concerns and have assured them of timely and appropriate resolution. At M3M, resident safety and well-being remain our priority.”

  • Abhishek Behl
    ABOUT THE AUTHOR
    Abhishek Behl

    Abhishek Behl is a Special Correspondent with Hindustan Times, Gurugram bureau. With over a decade of experience in journalism, he reports on Gurugram's rapid urban transformation, covering the city's changing infrastructure, governance, and planning landscape. His reporting spans major civic agencies, such as the Gurugram Metropolitan Development Authority (GMDA), Department of Town and Country Planning (DTCP), Haryana Shahari Vikas Pradhikaran (HSVP), and the National Highways Authority of India (NHAI). Behl has reported on key urban development issues such as RRTS projects, metro expansion, road and highway projects, water supply, drainage, mobility, environmental concerns, land use planning, affordable housing, and the city's real estate sector. He closely tracks policy decisions, infrastructure implementation, and their impact on the city and its residents. He also covers regulatory action against illegal constructions, urban flooding, traffic management, and initiatives aimed at improving civic services and sustainable development. Behl has also written on political developments in south Haryana, focusing on elections and governance. His journalism is driven by fact-based reporting, ground-level coverage, and an understanding of the social and economic dynamics of Gurugram. Apart from work he is a cyclist and a cricketer and a resident of Palam Vihar since 2010.Read More

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