KPO/LPO: skills required

You need to have a strong domain knowledge as well as good written and verbal skills for doing well in KPO industry while a law degree and management skills are a prerequisite for LPO. Pluses & minuses

KPO
Strong domain knowledge

HT Image

Good written and verbal skills

Analytic bent of mind — quantitative as well as qualitative skills or knack for numbers

Project management skills are necessary

LPO
A law degree is essential. Firms dealing with patent work would need an engineering graduate.

You need management skills that are key to working in a team and under deadlines, because you operate as a mini-manager.

For high-end work, you need refined legal skills.