Railways ordered to pay Rs 75K to passenger whose seat was occupied by another | Latest News India - Hindustan Times
close_game
close_game

Railways ordered to pay Rs 75K to passenger whose seat was occupied by another

Press Trust of India, New Delhi | ByPress Trust of India
Jun 04, 2017 10:36 PM IST

A passenger will receive compensation more than four years after his journey on an Express train during which his berth was allegedly occupied by some unruly people.

The state consumer commission has asked the Indian Railways to pay Rs 75,000 to a man for the inconvenience he suffered when his reserved seat was occupied by unauthorised people for most part of his journey.

A man claimed his seat was occupied by someone else while travelling in the Dakshin Express in 2013.(AFP File Photo)
A man claimed his seat was occupied by someone else while travelling in the Dakshin Express in 2013.(AFP File Photo)

The Delhi State Consumer Disputes Redressal Commission (SCDRC) upheld the district forum’s order which had asked the railways to deduct one third of the compensation from the salary of the ticket checker who apparently failed to ensure that the reserved seat was used by its rightful occupant.

Hindustan Times - your fastest source for breaking news! Read now.

“The compensation of Rs 75,000 awarded by the district forum is reasonable and appropriate. The same has been awarded by considering the facts and circumstances of the case,” the bench headed by its president justice Veena Birbal said.

The commission, however, refused to enhance the compensation awarded to Delhi resident V Vijay Kumar.

Kumar, in his complaint, said that when he travelled by Dakshin Express on March 30, 2013 from Visakhapatnam to New Delhi, his reserved seat was occupied by someone else.

Kumar, who claims to be suffering from knee-joint pain, had booked a lower berth. At Bina station in Madhya Pradesh, several people allegedly boarded the compartment and occupied Kumar’s seat.

Kumar also complained that they had created a nuisance, causing inconvenience to other passengers too. When he tried to complain to ticket checker or any railway official, he claimed he could not find any authority.

The district forum passed the order after the railways failed to appear before it saying it was guilty of deficient service.

Unveiling Elections 2024: The Big Picture', a fresh segment in HT's talk show 'The Interview with Kumkum Chadha', where leaders across the political spectrum discuss the upcoming general elections. Watch now!

Get Current Updates on India News, Election 2024, Arvind Kejriwal News Live, Bihar Board 10th Result 2024 Live along with Latest News and Top Headlines from India and around the world.
SHARE THIS ARTICLE ON
Share this article
SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Thursday, March 28, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On