World Consumer Rights Day 2021: All you need to know

  • The theme of the World Consumer Rights Day 2021 is ‘Tackle plastic pollution’.
Consumers buy electronics and appliances in Mumbai, Maharashtra. (Milind Saurkar/HT Photo)
Consumers buy electronics and appliances in Mumbai, Maharashtra. (Milind Saurkar/HT Photo)
Published on Mar 15, 2021 10:54 AM IST
Copy Link
By | Edited by Mallika Soni

With the aim to raise global awareness about consumer rights and needs, World Consumer Rights Day is observed every year on March 15, since 1983. The day was inspired by President John F Kennedy’s special message to the US Congress on March 15, 1962. Kennedy addressed the issue of consumer rights and laid emphasis on its importance and became the first world leader to talk about consumer rights. On this day every year, various organisations like Consumer International hold events and campaigns to inform more and more people about consumer rights.

World Consumer Rights Day 2021 theme

The theme of the World Consumer Rights Day 2021 is ‘Tackle plastic pollution’. “Plastic pollution is one of the most pressing issues facing our planet. Consumer awareness of the plastics crisis is growing around the world. Consumers have a critical role in shaping the marketplace, and we must support them to mobilise businesses and governments, to ensure sustainable consumption is accessible to all,” Helena Leurent, director general of Consumers International, said in a message on World Consumer Rights Day.

To highlight the importance of controlling the use of plastics, Consumers International gathered photos from across the world to show how the 7 'R's of replace, rethink, refuse, reduce, reuse, recycle, and repair play an important role in the world’s fight against plastic pollution.

Consumer rights in India

In India, the consumer rights movement finds its roots in 1966 in Maharashtra. After the Grahak Panchayat was established in Pune in 1974, several institutions for the welfare of consumers were formed in many states. On December 9, 1986, the consumer protection act was passed in Parliament with the purpose of empowering consumers. The act focuses on the establishment of consumer councils, forums and appellate courts for the settlement of consumer's grievances.

The act provides consumers with the following rights:

1. Right to be heard at an appropriate forum

2. Right to seek redressal in case of unfair trade practices

3. Right to consumer education

4. Right to goods and services at competitive prices

5. Right to be informed about the quality, potency, purity, standard and price of goods and services

6. Right to be protected against wrong marketing of goods and services which are hazardous to the life and property

SHARE THIS ARTICLE ON
Close Story
SHARE
Story Saved
×
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Thursday, May 26, 2022