Ambience and service keyword to customer satisfaction: Kapoor

Celebrity chef and television personality Sanjeev Kapoor says besides good food one should consider ambience and service.

Restaurants offering Indian cuisines, satisfying the taste buds of Arab and expatriate populations in Gulf countries, should improve their upscale ratings for its wider acceptance, renowned chef Sanjeev Kapoor has said.

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Celebrity chef and television personality Sanjeev Kapoor of Khana Khazana told entrepreneurs running Indian restaurants in Oman that besides good food they should consider ambience and service.

Kapoor, who was the chief guest at the Best Restaurant Awards 2005 in Muscat yesterday, lauded the efforts to recognise the best in the hospitality business.

The restaurant chain of Kamat won the best in the Indian category based on voting by customers during the poll for the award sponsored by the Ministry of Tourism in partnership with Oman Air and Hotel InterContinental.