Deccan unveils tele check-in for all
As part of the carrier’s overall rebranding and renewed customer-focus exercise, the airline has launched a tele check-in facility for its passengers at all the 65 destinations it flies to, reports Lalatendu Mishra.india Updated: Oct 22, 2007 22:02 IST
If you are flying Deccan (erstwhile Air Deccan)' you needn’t rush to the airport 90 minutes prior to your flight’s departure. An option to tele check-in gives you that extra time to complete your business meeting or handle routine traffic jams enroute to the airport.
As part of the carrier’s overall rebranding and renewed customer-focus exercise, the airline has launched a tele check-in facility for its passengers at all the 65 destinations it flies to.
This is a marked difference from earlier times when passengers used to check in manually at airports.
Unlike other airlines which allow only frequent fliers and some preferred passengers to tele check-in, the facility will be available to all passengers of Deccan.
"We are moving towards a paradigm shift in our product and service offering to match our passenger expectations. Our tele check- in facility will help our passengers manage congestion both inside and outside the airport," said Ramki Sundaram, officiating CEO Deccan in a statement.
He added: "While other airlines restrict tele check-in facility to an "elite" group of passengers, at Deccan we believe that our facilities should be inclusive for all our passengers and encourage more people to experience Deccan."
Sundaram said that while Deccan's connectivity and affordable fares had made it popular among leisure travellers, the airline would now make an aggressive bid to attract more corporate travellers based on suitable flight schedule and timings.
Last week the airline had announced a major cancellation and rescheduling policy for the benefit of customers and many more such initiatives would be launched in the coming days according to airline officials. This weekend the Kingfisher-Deccan group is expected to unveil details of the rebranding and route rationalisation plan.
First Published: Oct 22, 2007 21:59 IST