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Wednesday, Aug 21, 2019

Mumbai woman loses Rs 69K to debit card fraud; OTP, PIN not used

Police suspect it to be a case of card cloning or data leak.

mumbai Updated: Aug 14, 2019 03:58 IST
Jayprakash S Naidu
Jayprakash S Naidu
Hindustan Times, Mumbai
A 40-year-old woman recently lost ₹69,000 to debit card fraud when a fraudster managed to transfer the money without her receiving a one-time password (OTP) or having to share the card’s PIN.
A 40-year-old woman recently lost ₹69,000 to debit card fraud when a fraudster managed to transfer the money without her receiving a one-time password (OTP) or having to share the card’s PIN. (Getty Images/iStockphoto)
         

A 40-year-old woman recently lost ₹69,000 to debit card fraud when a fraudster managed to transfer the money without her receiving a one-time password (OTP) or having to share the card’s PIN.

The DN Nagar police had registered a first information report (FIR) on August 5.

Police suspect it to be a case of card cloning or data leak.

According to the police, the complainant Meghna Butani is a resident of Andheri (West) and works as a celebrity make-up artist. On August 3, Butani had received four messages on her mobile phone informing her that a total of ₹69,000 was transferred out of her bank account.

She then called her bank’s customer care number and asked them to block her card so it could not be misused further. Her bank asked her to approach the local police.

“It was a bit difficult to get the first information report [FIR] registered. We were sent back by the police. But our bank’s official called up the police and requested them to lodge an FIR as without it they would not refund my money,” said Butani.

She added, “My bank assured me that they will soon return my money. I do not know how the money was withdrawn without me sharing my OTP or PIN with anyone. It was an online transfer.”

The complainant said two years back, she had lost ₹2,000 in a similar fraud and had managed to get a refund. An officer from DN Nagar police station said, “We are in touch with the bank to trace the stolen funds.”

First Published: Aug 13, 2019 23:52 IST

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