Pune RTO services to go online from November 1 | pune news | Hindustan Times
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Pune RTO services to go online from November 1

Officials said no manual system would be available for form filling or payment of fees.

pune Updated: Oct 27, 2017 00:03 IST
HT Correspondent
HT Correspondent
Hindustan Times, Pune
Official said that there would be a one window system at the RTO office at Sangam bride from November 1 where applicants would be expected to submit their filled forms, documents and the receipt of fee paid online.
Official said that there would be a one window system at the RTO office at Sangam bride from November 1 where applicants would be expected to submit their filled forms, documents and the receipt of fee paid online.(HT PHOTO)

Pune: All services of Regional Transport Office (RTO), including that of paying vehicle tax, applying for change of address and change of vehicle ownership among others will go online from November 1.

With most of the RTO services going online, the problem of long queues at the office and the growing number of agents is likely to be reduced drastically.

Speaking to HT, Pune regional transport officer, Babasaheb Ajari said, "Presently, all licence related services of RTO have already gone online. Now the services related to vehicles like paying of tax, change of ownership in case the vehicle is sold, change of address, loan related works among others will also be done online from November 1."

The official said that there would be a one window system at the RTO office at Sangam bride from November 1 where applicants would be expected to submit their filled forms, documents and the receipt of fee paid online.

"As part of this system for all RTO works, people will have to visit the website www.parivahan.gov.in and fill the form. The charges too have to paid online. Later, the applicants are supposed to visit the RTO and submit the copy of the form along with the documents and the receipt received online at the RTO office," an RTO official said.

The official said that those who are not well versed with Internet and have difficulty in filling the forms or paying the charges online can visit the Common Services Centres (CSC) for the same.

The services which will go online from November 1 as per the directive by the transport commissioners office include, paying vehicle tax, change of ownership of vehicles, issuing no objection certificate, issuing duplicates and registering loan on vehicles among other things.

Many people have complained that the online facility of RTO works very slowly most of the times causing severe inconvenience to applicants.

When asked whether the alternate service of filling the forms manually and paying the fees at the RTO would be available incase the system develops glitches , officials from the RTO said that no manual system would be available for form filling or payment of fees at the RTO and these will have to be done online.

“Transporters have been given 20 days extension for filling of taxes. Even if the system develops problems, it would be solved within a day and there would be no need for an alternate manual system,” officials said.

SERVER SLOW

Pune City Motor Driving School Association, President, Raju Ghatole said that the servers at the RTO were slow on Thursday (October 26) and people faced a lot of inconvenience. He said that with no alternate system available if the servers are down, there is no option for people but to wait and come back again which is time consuming.

FALL IN FOOTFALL

Presently, the footfall at RTO is around 5,000 per day. With all systems going online from November 1, the figure is likely to reduce.

ONLINE APPOINTMENT

Under the present system, applicants are expected to take online appointment for appearing for learning licence or permanent licence test. The same system has now been made applicable for vehicle fitness testing also.