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Return cost of faulty handset, mobile firm told
The district consumer disputes redressal forum has ordered a mobile phone company, HTC India, Gurgaon, to return full amount of a purchased mobile to consumer besides paying Rs 5000 as compensation.
Updated on: Dec 31, 2013, 23:48:17 IST
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The district consumer disputes redressal forum has ordered a mobile phone company, HTC India, Gurgaon, to return full amount of a purchased mobile to consumer besides paying Rs 5000 as compensation. The mobile company had failed to provide appropriate handset to complainant Karan Monga (29) of Bathinda, who purchased a phone in November 2012.
As his new handset gave problem, he was given old handsets time and again. The complainant was also not satisfied with the handsets he replaced at a local dealer, following which he moved the consumer forum on September 27, 2013.
