WhatsApp Web now lets users make voice and video calls, but there’s a twist

WhatsApp has begun adding calling support to its web version, allowing some users to make voice and video calls directly from browsers worldwide.

WhatsApp has started rolling out voice and video calling on WhatsApp Web, marking a major change for users who rely on the browser-based version of the platform. The feature is now available to some users enrolled in the WhatsApp Web beta programme, according to a report by WABetaInfo. Until now, calling support was limited to WhatsApp’s desktop applications on Windows and macOS.

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By MD Ijaj Khan

Ijaj Khan is a technology journalist and Senior Content Producer at Hindustan Times, with over three years of experience covering the consumer technology industry. His work spans smartphones, laptops, wearables, gaming, appliances and AI - from hands-on reviews, comparison and buying guides to breaking news and in-depth features that help readers cut through the noise and make informed decisions. Before joining HT Tech, he worked with Jagran New Media, where he sharpened his instincts for fast-paced digital reporting. He holds a Post Graduate Diploma in English Journalism and Mass Communication from the Indian Institute of Mass Communication (IIMC), Delhi. Whether he's testing the latest flagship smartphone, tracking a major AI announcement, or putting a gaming laptop through its paces, Ijaj approaches every story with the same goal - making technology feel relevant and easy to understand for everyday users, not just enthusiasts. When he's not in front of a screen for work, he's usually travelling to a new city, hunting for great food, or keeping tabs on what's next in tech before everyone else catches on.

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Calling Support Starts With One-On-One Chats

The initial rollout supports only one-on-one voice and video calls. Users cannot yet make group calls through WhatsApp Web, as Meta continues to develop that capability. The company has reportedly spent close to a year building and testing web-based calling before beginning this limited release.

For users who receive the update, the calling process works in a simple way. After opening an individual chat on WhatsApp Web, users can click the call icon to start a voice or video call. The feature runs directly in the browser and does not require users to download or install any extra software.

Screen Sharing Features

WhatsApp has also extended its existing security framework to web-based calls. Voice and video calls made on WhatsApp Web use end-to-end encryption, following the same system used on the mobile apps. This setup ensures that only the participants in a call can access its content, while third parties, including Meta, cannot listen in.

In addition to basic calling, WhatsApp Web now supports screen sharing during video calls. This function can help users during work discussions, technical support sessions, or remote collaboration. With this addition, WhatsApp Web moves closer to offering the same core features as its desktop apps rather than serving only as a text-based companion.

Access to web calling remains limited to beta users for now. However, WhatsApp plans to expand availability in stages. The company is expected to make voice and video calling available to more users outside the beta programme over the coming weeks.

Group calling on WhatsApp Web is still under development. Earlier reports indicate that future updates may allow group voice and video calls with up to 32 participants. Features such as call links and scheduled calls are also expected to arrive later.

Users interested in early access to new WhatsApp Web features can join the beta programme through the platform’s settings under the Help and Feedback section. While joining the beta does not guarantee immediate access, it increases the likelihood of receiving new updates before a wider release.