crown

Subscribe Now

FOLLOW US

Sign in

Consumer Protection Act News

Chandigarh: Consumer Bar in HC seeking extension of tenure of panel members

The state commission has two benches- principal bench and additional bench. Besides, there are two district panels. (HT File)

Updated 9 days ago

Chandigarh: Realty firm’s MD to undergo 2-yr jail over failure to refund homebuyers

The panel convicted him under Section 27 of the Consumer Protection Act for non-compliance of the commission’s directions. (HT File)

Published 79 days ago

Hotels warned against ‘LPG charges’

Hotels warned against ‘LPG charges’

Published 109 days ago

Ludhiana: Paint firm, associates told to refund ₹4 lakh, pay ₹50k compensation for incomplete work

According to the complaint, the work was abandoned midway and the portion executed was of poor quality and not in accordance with the agreed terms. (HT File)

Published 138 days ago

Car purchased in proprietorship’s name for commercial use, buyer not a consumer: Commission

The commission also observed that the complainant has not filed a copy of the registration certificate of the car in order to hide the same from the Commission. (HT Photo for representation)

Published 149 days ago

Renting out a flat doesn't exclude a homebuyer from consumer protection: SC

The Supreme Court has held that merely renting out a residential apartment does not automatically exclude a homebuyer from the definition of a “consumer” under the Consumer Protection Act, 1986.

Updated 157 days ago

Woman gets ₹80,000 compensation from Mohali bakery over 'flies' in rusk

The complainant, Sarpreet Kaur, had placed an online food order on September 8, 2025, through Zomato from Nik Baker’s, located at Jubilee Walk, Sector 70, Mohali. (HT File)

Updated 174 days ago

Mohali: Builder jailed for defying consumer commission order

The case relates to a flat booked by the complainant with Emerging Valley Private Limited in its project located at Sector 115. (Representational Image)

Published 179 days ago

Broken slippers dispute leads to NBW against showroom manager in Sitapur

Representational image (Sourced)

Published 198 days ago

Ludhiana ranks second in country in consumer case disposal

The Ludhiana District Consumer Disputes Redressal Commission disposed of 1,611 cases this year. (HT Photo)

Published 199 days ago

Ludhiana: Consumer panel fines two pharma firms over stapler pin in medicine

The pharmaceutical firms have been directed to pay the compensation within 30 days. (HT Photo)

Published 199 days ago

AI in focus as govt looks to amend consumer law

The government aims to bring AI and machine-learning tools into post-litigation proceedings to ease hearings

Published 247 days ago

Mohali developer to spend time in jail for defying refund orders

The verdicts were pronounced in two different execution cases filed by complainants Kavita Devi Sharma and Satish Kumar, both homebuyers who had sought refunds from the developer after their housing projects were delayed. (HT File)

Published 256 days ago

Legal Resource Centre in Colaba to empower citizens with free legal information

Legal Resource Centre in Colaba to empower citizens with free legal information

Published 259 days ago

Drishti IAS fined ₹5L over false claims in UPSC advertisement

Vivek Tiwari, CEO of Drishti Group, the “error” arose due to the absence of clear advertising guidelines which have now been issued

Updated 282 days ago

CCPA imposes ₹5 lakh fine on Drishti IAS for misleading ads on UPSC results

CCPA has fined Drishti IAS <span class='webrupee'>₹</span>5 lakh for publishing misleading ads regarding the results of the UPSC Civil Services Examination (CSE) 2022. (File/@AddarshK/X)

Published 283 days ago

Consumer helplines see spurt in dispute complaints, refunds

In July, complainants got refunds of nearly <span class='webrupee'>₹</span>2.7 crore, while in the previous month, refunds totalled <span class='webrupee'>₹</span>3 crore.

Published 322 days ago

Supreme Court fixes 18-year legal gap to strengthen consumer rights

The case arose from a long-running dispute involving flatbuyers of Palm Groves Cooperative Housing Society in Pune. (HT PHOTO)

Published 323 days ago

Delhi HC takes a tough stand against service charges

To illustrate its point, the bench cited the example of a water bottle priced at <span class='webrupee'>₹</span>20 MRP being billed at <span class='webrupee'>₹</span>100 in a restaurant — broken down as <span class='webrupee'>₹</span>80 for ambience and <span class='webrupee'>₹</span>10 as service charge. (HT Archive)

Published 324 days ago

SC notice to Centre, states on petition for disclosure of identity of shop owners

The court has directed the matter to be heard after four weeks. (HT file photo)

Updated 357 days ago

Restaurant not bound to serve gravy, says Kerala Consumer Court

Restaurant not liable for not serving free gravy, Kerala Consumer Court ruled.

Published 416 days ago

5 Delhi eateries issued notice over service charge violation

In March this year, the Delhi high court upheld the CCPA guidelines on service charges. (HT ARCHIVE)

Published 439 days ago

Chaayos among 5 Delhi-based eateries booked by CCPA over service charges

The guidelines stipulate that no hotels or restaurant shall add service charge automatically or by default in the food bill.

Published 440 days ago

NRAI appeals Delhi HC’s order against automatic levy of service charge

On March 28, a bench of justice Prathiba M Singh reinforced the guidelines issued by the Central Consumer Protection Authority (CCPA) in 2022. (Representative photo)

Published 440 days ago

Delhi court dismisses man’s suit seeking compensation from lawyer

The ruling bolsters a 2021 Supreme Court observation noting a growing tendency of clients alleging negligence from lawyers in cases that don’t go in a client’s favour.

Published 486 days ago

Ludhiana: Consumer forum slaps ₹43k fine on phone maker for faulty device

The commission directed OnePlus India Pvt Ltd to refund <span class='webrupee'>₹</span>32,999 to Sabharwal within 30 days of returning the defective phone to the service centre and also pay <span class='webrupee'>₹</span>10,000 as compensation for the inconvenience caused. (HT Photo)

Published 490 days ago

Supreme Court tells Centre to consider cadre to appoint consumer forum members

A view of the Supreme Court of India building (ANI)

Published 529 days ago

Apple gets notice over 'performance issues' with iPhones, says Union minister

Consumer Affairs minister Pralhad Joshi said that CCPA issued the notice to Apple after examining the received complaints.

Published 536 days ago

Ludhiana: Hospital penalised ₹85k for ‘inflated’ medical bill

Jain Multispecialty Hospital has denied any wrongdoing, stating that the complainant received appropriate care during his stay at the facility. (HT File)

Updated 550 days ago

As tech evolves, so must our regulatory frameworks: Pralhad Joshi

On the occasion of National Consumers’ Day, Union food and consumer affairs minister Pralhad Joshi answers key questions on consumer rights. (PTI PHOTO)

Updated 566 days ago

Home / Topic / Consumer Protection Act / News

© 2026 HindustanTimes