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    Consumer Protection Act News

    Delhi consumer court orders Swiggy, restaurant to pay ₹1 lakh over misleading buffet price

    Delhi consumer court said Swiggy had a duty to ensure accurate prices on Dineout and held it liable with a restaurant for a misleading buffet price. (Representative photo)
    India News
    Updated 2 hours ago

    Mohali: Insurer fined for rejecting claim, to pay over ₹65k

    The insurer rejected the claim on January 31, 2026, citing Kaur’s medical history of penetrating keratoplasty (PKP) and astigmatism dating back to May 16, 2013. (HT File)
    Cities
    Published 11 days ago

    Supreme Court upholds doctors’ liability under consumer protection law

    In Jacob Mathew (2005), the Supreme Court upheld the Bolam Test, saying doctors are liable only for lacking requisite skills or reasonable competence.
    Cities
    Published 18 days ago

    Fake ‘50% off’, ghosted complaints: What changes for online shoppers from 2027

    The new rules require an e-commerce entity’s grievance officer to acknowledge a complaint within 48 hours, hand the complainant a copy of the complaint as recorded, and redress it within a month.
    Ht Explainers
    Published 20 days ago

    Consumer forums in crisis: Report in SC flags cases pending for over 3 decades

    The Supreme Court is examining reforms to address long pendency and vacancies across consumer dispute redressal commissions.
    India News
    Updated 25 days ago

    Chandigarh: Consumer Bar in HC seeking extension of tenure of panel members

    The state commission has two benches- principal bench and additional bench. Besides, there are two district panels. (HT File)
    Cities
    Updated 90 days ago

    Chandigarh: Realty firm’s MD to undergo 2-yr jail over failure to refund homebuyers

    The panel convicted him under Section 27 of the Consumer Protection Act for non-compliance of the commission’s directions. (HT File)
    Cities
    Published 160 days ago

    Hotels warned against ‘LPG charges’

    Hotels warned against ‘LPG charges’
    India News
    Published 190 days ago

    Ludhiana: Paint firm, associates told to refund ₹4 lakh, pay ₹50k compensation for incomplete work

    According to the complaint, the work was abandoned midway and the portion executed was of poor quality and not in accordance with the agreed terms. (HT File)
    Cities
    Published 219 days ago

    Car purchased in proprietorship’s name for commercial use, buyer not a consumer: Commission

    The commission also observed that the complainant has not filed a copy of the registration certificate of the car in order to hide the same from the Commission. (HT Photo for representation)
    Cities
    Published 230 days ago

    Renting out a flat doesn't exclude a homebuyer from consumer protection: SC

    The Supreme Court has held that merely renting out a residential apartment does not automatically exclude a homebuyer from the definition of a “consumer” under the Consumer Protection Act, 1986.
    Real Estate
    Updated 238 days ago

    Woman gets ₹80,000 compensation from Mohali bakery over 'flies' in rusk

    The complainant, Sarpreet Kaur, had placed an online food order on September 8, 2025, through Zomato from Nik Baker’s, located at Jubilee Walk, Sector 70, Mohali. (HT File)
    Cities
    Updated 255 days ago

    Mohali: Builder jailed for defying consumer commission order

    The case relates to a flat booked by the complainant with Emerging Valley Private Limited in its project located at Sector 115. (Representational Image)
    Cities
    Published 260 days ago

    Broken slippers dispute leads to NBW against showroom manager in Sitapur

    Representational image (Sourced)
    Cities
    Published 278 days ago

    Ludhiana ranks second in country in consumer case disposal

    The Ludhiana District Consumer Disputes Redressal Commission disposed of 1,611 cases this year. (HT Photo)
    Cities
    Published 280 days ago

    Ludhiana: Consumer panel fines two pharma firms over stapler pin in medicine

    The pharmaceutical firms have been directed to pay the compensation within 30 days. (HT Photo)
    Cities
    Published 280 days ago

    AI in focus as govt looks to amend consumer law

    The government aims to bring AI and machine-learning tools into post-litigation proceedings to ease hearings
    India News
    Published 328 days ago

    Mohali developer to spend time in jail for defying refund orders

    The verdicts were pronounced in two different execution cases filed by complainants Kavita Devi Sharma and Satish Kumar, both homebuyers who had sought refunds from the developer after their housing projects were delayed. (HT File)
    Cities
    Published 337 days ago

    Legal Resource Centre in Colaba to empower citizens with free legal information

    Legal Resource Centre in Colaba to empower citizens with free legal information
    Cities
    Published 340 days ago

    Drishti IAS fined ₹5L over false claims in UPSC advertisement

    Vivek Tiwari, CEO of Drishti Group, the “error” arose due to the absence of clear advertising guidelines which have now been issued
    India News
    Updated 363 days ago

    CCPA imposes ₹5 lakh fine on Drishti IAS for misleading ads on UPSC results

    CCPA has fined Drishti IAS <span class='webrupee'>₹</span>5 lakh for publishing misleading ads regarding the results of the UPSC Civil Services Examination (CSE) 2022. (File/@AddarshK/X)
    Education
    Published 364 days ago

    Consumer helplines see spurt in dispute complaints, refunds

    In July, complainants got refunds of nearly <span class='webrupee'>₹</span>2.7 crore, while in the previous month, refunds totalled <span class='webrupee'>₹</span>3 crore.
    India News
    Published 403 days ago

    Supreme Court fixes 18-year legal gap to strengthen consumer rights

    The case arose from a long-running dispute involving flatbuyers of Palm Groves Cooperative Housing Society in Pune. (HT PHOTO)
    India News
    Published 404 days ago

    Delhi HC takes a tough stand against service charges

    To illustrate its point, the bench cited the example of a water bottle priced at <span class='webrupee'>₹</span>20 MRP being billed at <span class='webrupee'>₹</span>100 in a restaurant — broken down as <span class='webrupee'>₹</span>80 for ambience and <span class='webrupee'>₹</span>10 as service charge. (HT Archive)
    Cities
    Published 405 days ago

    SC notice to Centre, states on petition for disclosure of identity of shop owners

    The court has directed the matter to be heard after four weeks. (HT file photo)
    India News
    Updated 438 days ago

    Restaurant not bound to serve gravy, says Kerala Consumer Court

    Restaurant not liable for not serving free gravy, Kerala Consumer Court ruled.
    Trending
    Published 496 days ago

    5 Delhi eateries issued notice over service charge violation

    In March this year, the Delhi high court upheld the CCPA guidelines on service charges. (HT ARCHIVE)
    Cities
    Published 520 days ago

    Chaayos among 5 Delhi-based eateries booked by CCPA over service charges

    The guidelines stipulate that no hotels or restaurant shall add service charge automatically or by default in the food bill.
    Business
    Published 521 days ago

    NRAI appeals Delhi HC’s order against automatic levy of service charge

    On March 28, a bench of justice Prathiba M Singh reinforced the guidelines issued by the Central Consumer Protection Authority (CCPA) in 2022. (Representative photo)
    Cities
    Published 521 days ago

    Delhi court dismisses man’s suit seeking compensation from lawyer

    The ruling bolsters a 2021 Supreme Court observation noting a growing tendency of clients alleging negligence from lawyers in cases that don’t go in a client’s favour.
    Cities
    Published 567 days ago
    Home / Topic / Consumer Protection Act / News
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