Why is ChatGPT down? Several users report service disruption amid Cloudflare outage

OpenAI's ChatGPT is currently inaccessible due to a Cloudflare outage, impacting numerous sites globally, including the social media platform X.

Updated on: Nov 18, 2025, 19:23:56 IST

By Shweta Kukreti

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ChatGPT outage: Many people worldwide are presently unable to use OpenAI's ChatGPT due to a Cloudflare outage. Cloudflare, the worldwide cloud network that enables many websites on the internet, is facing several issues. As a result, a number of sites are impacted, including ChatGPT and the social media site X.

Chat GPT is the one of the most used AI app (Photo: Adobe Illustrator)

The majority of outage complaints specifically mention ChatGPT failing or not loading in the middle of a session. 90 percent of users are complaining about problems with ChatGPT, as per breakdown on Downdetector. This includes unexpected disconnections, session failures, blank displays, and the inability to give responses.

ChatGPT outage: Here's what Downdetector data reveals

The platform received 38 complaints at about 3:34 AM, compared to a baseline of 15. Throughout the day, the chart displays sharp spikes that indicate recurring episodes of instability. Instead of individual platform errors, the outage curve shows an abrupt surge indicative of upstream network failures.

Also Read: Is Spotify down? Users face app malfunctions and streaming issues

OpenAI yet to issue statement

OpenAI has not acknowledged Cloudflare as the source of the outage or issued a comment on it. Users may continue to have problems until the network stabilizes since Cloudflare services are still erratic.

Also Read: What caused Cloudflare outage? Here's why X, ChatGPT and other popular websites are down

Cloudflare outage

Most platforms are now difficult for users to access. Cloudflare outage is currently causing issues for many websites on the internet, much as the previous AWS outage that brought down several websites.

In a statement, Cloudflare said that “Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.”

“Our support portal provider is currently experiencing issues, and as such customers might encounter errors viewing or responding to support cases.”

Over 11,000 users globally reported X outages until 5 PM.

List of website impacted by Cloudflare outage

The disruption had an adverse impact as hundreds of organizations rely on Cloudflare for DNS, CDN, and DDoS protection. The most significant interruptions include

Canva

Shopify

OpenAI

Garmin

Calude

Verizon

Discord

TMobile

League of Legends

ABOUT THE AUTHOR
Shweta Kukreti
Shweta Kukreti has over 8 years of experience in covering Indian and world politics. She joined the Hindustan Times in 2024 and is primarily assigned to the US desk. She currently works as Deputy Chief Content Producer and reports on a wide range of topics, including US politics, immigration issues (especially H-1B visa) and major global events. Shweta strongly emphasizes team operations, which encompasses monitoring news, delegating tasks, editing, developing comprehensive coverage strategies, and crafting engaging, and data-informed narratives. She received the Digi Star Award at the Hindustan Times within a year of joining for her broad coverage of US politics. In 2025, she earned both a promotion and a redesignation, a significant achievement recognising her contributions and the strong value she brings to the team. She has previously worked with the Indian Express, HTDS, ANI and Republic World. Seniors in all the media organisations recognised her work. Regarding education, she earned a BA (Hons.) in Political Science and a master's degree from Delhi University, and she pursued a PG Diploma in English Journalism from the Indian Institution of Mass Communication (IIMC). She also holds a diploma in Women's Empowerment and Development from IGNOU University and a French certification course from Alliance Française de Delhi. If not working, you can find her exploring the hills and engaging in adventurous activities in Rishikesh and Himachal Pradesh. She loves to play badminton, volleyball, and chess, and spend time with her friends and family. She also enjoys spiritual activities.Read More

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