Zoom down status: App facing a DarkStorm DDoS attack? Here's what we know

Zoom on Wednesday confirmed that it was facing ‘server’ issues amid a massive global outage

Updated on: Apr 17, 2025, 02:02:44 IST

Edited by Yash Nitish Bajaj

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Zoom on Wednesday confirmed that it was facing ‘server’ issues amid a massive global outage. Several users complained about seeing an Error code 503 as they tried to use the video calling application and website. The company said it is investigating ‘the domain name resolution issues on the zoom.us domain that is affecting multiple services’. Several social media users claimed that Zoom is under a DDoS attack by a group called DarkStorm.

Zoom was down for thousands in the US (Unsplash)

This is after DarkStorm posted a tweet, indicating that it had hacked Zoom's servers.

“we do work on usa platforms as we said,” the group further warned on X, platform formerly known as Twitter.

Zoom Communications is yet to address the cyberattack claims. Downdetector, a platform that tracks online outages, showed over 50,000 reports about issues on the Zoom app and website.

Reacting to the group's post amid the outage, one social media user wrote: “Looks like @zoom is today's cyber attack victim! Team Dark Storm is claiming they attacked the platform successfully and http://zoom.us has been dead for a good 30 minutes at least.”

“Zoom, a possible victim of a cyberattack. After claiming responsibility for the global outage of Spotify, the DarkStorm group now claims to have taken down the Zoom platform worldwide. It is indeed inaccessible (1:17 PM, Central Mexico Time),” another person tweeted.

What is a DDoS attack?

A DDoS (Distributed Denial-of-Service) attack is a malicious attempt to disrupt the normal functioning of a targeted server, service, or network by overwhelming it with a flood of internet traffic. The "distributed" aspect means the attack originates from multiple sources, often thousands of compromised devices (e.g., computers, IoT devices) forming a botnet, making it harder to block than a single-source attack.

Zoom outage page update

Zoom's status page explained which services are affected by the issues. “This incident affects: Zoom Meetings (Zoom Meetings), Zoom Phone - Global (Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)), Zoom Contact Center - Global (Web Portal (Admin/Users/Provisioning)), and Zoom Website (Web Portal)” an update read.

ABOUT THE AUTHOR
Yash Nitish Bajaj
Yash Bajaj is a Chief Content Producer with a strong foundation in US coverage, digital strategy, and audience-focused storytelling. As part of the US Desk at Hindustan Times, he covers a wide range of topics - from American politics to sports (NFL, NBA, derbies, MLB and more). Before joining Hindustan Times, Yash served as Deputy News Editor at Times Now, where he oversaw international coverage and led a team of six. In this role, he significantly expanded global traffic through strategic planning, SEO-driven content execution, and meticulous trend tracking across platforms. He is experienced in managing high-pressure breaking-news shifts, coordinating live coverage, and building newsroom systems that improve speed, accuracy, and reach. Prior to Times Now, Yash held a position at Opoyi, where he headed the Sports and US news team. He developed broad editorial strategies, guided reporters across multiple beats, and played a key role in recruiting and training new talent. His responsibilities also extended to social media management and experimenting with innovative content formats. A passionate NFL fan, Yash is a die-hard supporter of the Cincinnati Bengals and has followed Joe Burrow closely since his college days at LSU. Whether breaking down top players' latest performance, analyzing team performances, or tracking roster moves, he brings the same dedication and sharp storytelling to his sports coverage as he does to American politics and breaking news. When he’s not writing, Yash can often be found watching games or debating the latest NFL storylines with fellow fans. Yash holds a Bachelor of Mass Media (Journalism) from HR College, Mumbai University. His interests extend well beyond the newsroom: he is an enthusiastic explorer of AI tools, a movie buff with an ever-growing watchlist, and someone who enjoys unraveling conspiracy theories for fun.Read More

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