Going live with Haryana chief minister Manohar Lal Khattar on his twitter handle has brought some complainants a quick action and fast response in less than 48 hours. Not only have they got their specific problems solved and mess around cleaned up, but also secured facilities like additional bus services in late hours on certain routes, an official spokesperson said on Sunday.
“The promptitude with which their grievances have been acted upon, looks for any parallel,” he added. Taking prompt action on a complaint regarding the burning of garbage, lodged by a resident of Sonepat, the chief minister’s office directed the Sonepat deputy commissioner to address the issue at the earliest.
The complainant had posted on CM’s twitter handle that garbage was being burnt at an empty plot opposite the TDI City near Sector 15, Sonepat. Officials found that some private garbage collectors working in some sectors were burning the garbage. They warned them that action would be taken under the national green tribunal’s (NGT) order in this matter.
In a quick response to the tweets regarding the absence of bus services in late hours on certain routes, the transport department has introduced buses for the convenience of passengers, the official said.
Following tweets by people, bus services were launched on the Gurgaon-Rohtak route after 5 PM, as well as on the Gurgaon-Bahadurgarh and Yamunanagar-Ambala routes.
Meanwhile, action was also taken on a complaint tweeted by another person regarding door-to-door garbage collection scheme launched by the Amabla municipal corporation, the spokesperson said.
The number of sweepers and trash cans has been increased and cleanliness is improving, he added.