Effective E-mail communication

Get E-mail savvy, it matters, says Shirley Taylor, an independent intl trainer, business writer and the author of this book.

Make sure you look good online
Most of us spend most of our day communicating on E-mail, and almost all of us take our language, subject lines, and "e-attitude" for granted. Well, it's time to suit up, Internet folks, and get good on the 'Net. If you read this book as I read it, you would prefer to brush over the first chapter that gets into the history of
E-mail and its current evolution. The going gets interesting from the third chapter onwards, when you learn about important as well as interesting tips on corporate or business E-mail communication. Most of the information provided in this book is like something we know, but hardly ever care to use.

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Take a look at some of Taylor's tips:
- Write a SMART subject line AFTER you have written your message.
(SMART = specific, meaningful, appropriate, relevant, thoughtful).
- Never use ALL CAPITALS for any part of your message.
- Don't use lower case letters, or abbreviations or acronyms in business E-mail.
- Set up an automatic signature. Yeah, it IS essential.
- Use plain-text, and strictly avoid HTML for corporate E-mail messages.

Must-see: Chapter 10 is pretty extensive with deadly tips on "making e-mail work for you." Also, on pages 93, and 101, you get valuable inputs on "creating electronic rapport" and "doing your job better with e-mail."

Must-buy? If you use e-mail for official/business purposes, definitely.

Interested?
The book is being sold by IDG Books India, idgbooksindia.com.

Other details:
Written by Shirley Taylor
Publisher Dreamtech Press Publication
ISBN# 81-7722-200-7
Price Rs. 99.00

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