Sent money to a wrong bank account? Don't panic. Follow SBI's guidelines

A Twitter user named Ravi Agrawal tweeted to SBI that he made payment to a wrong account number by mistake and had furnished all the details to his branch.

Published on: Jun 24, 2023, 11:03:20 IST

By HT News Desk

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Imagine if you wanted to send a money urgently to someone but transferred it to a wrong account number. If you think that nothing can be done now and your hard-earned money has been wasted, there is no need to panic. A State Bank of India customer found himself in such a situation after he erroneously transferred his money to a wrong account number.

The Twitter user named Ravi Agrawal tweeted to SBI that he made payment to a wrong account number by mistake and had furnished all the details to his branch as per the helpline instructions. He complained that the branch had not provided him with any information regarding the reversal of the amount.

The SBI official handle replied, "Please note that if wrong account number of the beneficiary is mentioned by the customer, Home Branch of the customer will initiate follow up processes with other Bank(s) without any pecuniary liabilities. If you are facing any issue in this regard at the branch, then please raise a complaint at https://crcf.sbi.co.in/ccf under Personal segment/ Individual customer - General Banking/ Branch related/ No response to queries category and mention the details of your issue in the comment box provided. The concerned team will look into it".

Another user tweeted, "Make wrong payment in other account through imps by using @sbi application Please help me to retrieve the payment of 10000/-".

The bank replied urging the customers to verify the bank account details before transferring the money digitally. It added that the bank will not be responsible for any erroneous transaction from the customer's end.

But the SBI handle assured that the home branch of the customer can initiate a follow up process with the other bank without any pecuniary liabilities.

The SBI customer sought help from the bank after he mistakenly sent money to the wrong account. (HT file)

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HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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