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M&M, Tata, HCL get pat for innovation

Mahindra & Mahindra, Tata, HCL and Shaadi.com are among the most innovative companies in India, says 'innovation guru' Robert B Tucker.

Updated on: Jun 12, 2011, 21:15:09 IST
PTI | By , Mumbai
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Mahindra & Mahindra, Tata, HCL and Shaadi.com are among the most innovative companies in India, says 'innovation guru' Robert B Tucker.

HT Image
HT Image

"I think these are the companies with the potential to bring innovative products to the market. These companies have a culture of innovation and they can be expected to launch products which would have a global appeal," said Tucker, the president of Santa Barbara-based Innovation Resource, while talking to PTI at the 'Strategic Growth Forum 2011' organised by Ernst & Young here.

"Very few organisations have a successful ideation process. Apple does not have a formal process to ideate. But that has not stopped Apple from coming up with amazing ideas and transforming them into products successfully. But the question is, what would happen when Steve Jobs is no longer there?"

He also had a few words of praise for the manner in which HCL retains its employees. "They have an employee-first, customer-second strategy, which is very unconventional. The senior management deals with all customers. It is a radically different strategy," he said.

"In ten years, I feel Indian companies will also launch innovative products which can be sold globally, rather than innovative processes. Indian businesses are still very traditional. But the sheer pace of change and the desire to globalise will bring about innovations," he said.