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Mumbai top cop: Be sensitive towards injured complainants

Police commissioner Hemant Nagrale has issued an order to all police stations in Mumbai to be extra sensitive with the complainants visiting police stations in injured state
By Vijay Kumar Yadav, Mumbai
PUBLISHED ON JUN 16, 2021 12:15 AM IST

Police commissioner Hemant Nagrale has issued an order to all police stations in Mumbai to be extra sensitive with the complainants visiting police stations in injured state. The commissioner has directed all cops that instead of asking injured person to first get medical report from hospital (to become eligible to file an FIR/cognisable offense), the police should first help them with an ambulance to safely reach a hospital as soon as possible for medical aid. Policemen found not adopting this approach and procedure, would face departmental action.

In his order, CP has stated that it was observed by the top brass of the police force that if an injured person visits police station to file a complaint, police officers do not help the person get treatment. His order stated, “Henceforth, the police shall first issue the injured person a memo for medical examination, make entry in the police station diary and then send a police constable along with the injured person to the government hospital and proceed with the legal procedure after the treatment.”

In 2019, a victim of an assault case had visited Chembur police station in injured state. The police first filed an FIR and while going to hospital the complainant suffered a heart attack and died. The case was recently discussed in a meeting headed by Nagrale.

Dr Ruchi Sinha from TISS said, “This is a sensitive, pro people, proactive decision, but would need a lot of administrative support. An ambulance will not be available at police stations 24x7. Secondly, while transporting the injured en route to the hospital from the police station if something happens to the person, protocols have to developed.”

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