The staff has been directed to resolve the complaints within the same day.(HT File Photo)
The staff has been directed to resolve the complaints within the same day.(HT File Photo)

PSPCL launches helpline numbers ahead of paddy season in Punjab

Numbers will cater to consumers in central zone of PSPCL, which comprises Ludhiana (East), Ludhiana (West), Khanna and suburban circles
Hindustan Times, Ludhiana | By HT Correspondent, Ludhiana
UPDATED ON MAY 27, 2020 09:34 PM IST

In view of the upcoming paddy season, the Punjab State Power Corporation Limited’s (PSPCL’s) central zone has released a list of contact numbers of nodal centres for the immediate redressal of grievances of consumers during summer season and farmers sowing crops.

The central zone of PSPCL comprises Ludhiana (East), Ludhiana (West), Khanna and suburban circles.

The department will also start helpline number 1800-180-1512 from June 1 where people can make a complaint by giving a missed call from their registered mobile numbers.

Ludhiana central zone engineer-in-chief Daljit Inder Pal Singh Grewal said since a large number of complaints were received on 1912 during summer, the nodal centres’ numbers had been issued for convenience of the power consumers and farmers.

The official also said that the staff had been directed to resolve the complaints within the same day, adding that an additional call centre will be set up in Mohali for four months from June 1 to register the complaints.

The official also said that the workers going to the field for the redressal of grievances will be equipped with safety kits and modern equipment.

CONTACT NUMBERS OF NODAL CENTRES

All these numbers will be functional from June 1.

KHANNA CIRCLE

Khanna division 9646-112-119

Doraha division 9646-112-124

Mandi Gobindgarh division 9646-112-126

Amloh division 9646-112-021

Sirhind division 9646-111-993

LUDHIANA EAST CIRCLE

City Centre division Daresi Chaura Bazaar 9646-112-051

CMCH 9646-111-217

Focal Point 9646-111-316

Sundernagar 9646-111-214

LUDHIANA SUB-CIRCLE

Addha Dakha division 9646-112-097

Jagraon 9646-112-101

Raikot 9646-112-099

Ahmedgarh 9646-139-994

Lalton Kalan 9646-122-363

LUDHIANA WEST CIRCLE

Aggar Nagar Unit (1) 9646-114-711

Haibowal Agar Nagar Tech (2) 9646-112-093

Model Town (Dhandran) 9646-114-715

Model Town 9646-114-714

Estate 9646-114-687

Janta Nagar 9646-114-716

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