At domestic terminal,things slightly better
If you are taking a domestic flight from the Indira Gandhi International Airport (IGI), expect it to be a little more comfortable than an international flight. Airlines say IGIA’s domestic terminals are now faring better than the international Terminal 2, currently under renovation.
Any delay in a domestic flight is on account of air traffic. "It is the sheer volume of flights taking off from Delhi that is creating problems. It is an ATC problem while at the international terminal delays are due to bad site management. The renovation work has spelt havoc,” said an airline official.
“The renovation work at the domestic departure airport is nearly over and Delhi International Airport (P) Ltd. has now taken up the arrival terminal. The good thing about the domestic airport is that passengers are allowed inside only about one hour before the take off and the terminals are not choc-a-bloc like the international terminal,” said a senior official of another major airline.
At the IGIA’s international terminal, even four hours checking in time is not enough. People are missing flights almost every day. Fights are delayed by an average of two hours due to queues at immigration counters. “Passengers feel claustrophobic and many complain of breathlessness. Queues at security checks at domestic airport are much shorter,” he said.
While domestic flights are plagued by air traffic congestion, airline officials say with a new system of take-offs from the main runway (28/10) and landings at the secondary runway (27/09), the congestion has eased a lot.