Delhi: Caterer fined Rs.30,000 over ‘bad’ food

A city-based caterer has been directed by a consumer forum to pay Rs 30,000 as compensation to one of his customers for not preparing food for a wedding according to the menu and wasting the ingredients provided.

A city-based caterer has been directed by a consumer forum to pay Rs 30,000 as compensation to one of his customers for not preparing food for a wedding according to the menu and wasting the ingredients provided.

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The North East District Consumer Disputes Redressal Forum said the reputation of the bride’s family, who made the arrangements, suffered a “severe dent” and an “everlasting curse” due to the deficiency in the service of Delhi-based caterer Ashok Kumar ‘Halwai’.

“There is not a scintilla of doubt that respondent (Ashok Kumar Halwai) was deficient in providing services to the complainant but not in entirety as claimed by complainant. Further, the respondent has not refuted the allegation that some materials had not even been touched and thus lay waste.”