DTC plans to overhaul ticketing system

The Corporation is now planning to provide hand-held electronic ticket machines to conductors, making it commuter friendly, in at least three more depots soon, a senior DTC official said.

After introducing sleek low-floor buses, the Delhi Transport Corporation (DTC) seems to be in a hurry to spruce up its image ahead of the Commonwealth Games in 2010 by planning to overhaul its ticketing system.

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The Corporation is now planning to provide hand-held electronic ticket machines to conductors, making it commuter friendly, in at least three more depots soon, a senior DTC official said.

The three depots are likely to be Mayapuri, Sukhdev Vihar and Hasanpur depots.

These machines are now being used in over 100 buses operated from Subhash Place Depot from June 13.

"The new electronic machine is portable, giving an edge over manual ticketing system. Also, this will result in improved revenues by reducing leakages," Hari Chand Vedwal, Deputy Manager (Traffic) of Subhash Place Depot, told PTI.

He said this will also help to enhance efficiency and accountability of the Corporation staff, besides making the ticketing system commuter friendly.

The tickets from the machine have the fare and route printed on it. An advertisement is also printed on one side of the ticket, the revenue of which is shared equally by DTC and the company, the official said.

The machines are provided free of cost to the DTC by a private company Krish, an official said.

DTC has already imparted training to conductors on handling the machine and is planning to organise more such initiatives as it spreads the use of electronic machines.

A conductor, who started using the electronic machine, said the gadget is easy to use and handy.

"Also, new conductors, who take charge of a new route, don't have to remember the route now, since the machine is loaded with the route map also," he said.

One e-ticketing machine can produce 3,000 tickets at one run, that is, in eight hours.