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Soon, an end to all hoax calls

Delhi Police is installing software to track number, location of caller keeping in mind those pranksters and hoax callers who make phone calls to the PCR, reports Tushar Srivastava.
Hindustan Times | By Tushar Srivastava, New Delhi
UPDATED ON APR 07, 2008 01:28 AM IST

A software would soon be installed at Central Police Control Room (CPCR) at the Delhi Police headquarters which will not only display the number of a caller but also provide the exact location form where the person is calling. This is keeping in mind those pranksters and hoax callers who make phone calls to the PCR. And all information will be available to the police just when a call is received.

“Once a call is made to the CPCR, the location of the caller will be immediately flashed on the screen. sand also the place from where the callis being made at present,” a senior officer said.

The CPCR, which received over 11.5 lakh calls in 2007, which means over 3,000 calls a day, would especially benefit from the new software. The CPCR received a total of 6,370 bogus calls last year.

This is among a slew of initiatives being taken by the Delhi Police under Commissioner Yudhbir Singh Dadwal for modernisation of the CPCR.

The software, an officer explained, works on the same technology that is used to trace the location of a mobile phone.

“Signals are sent and received the moment a call is made. Through these signals, the cell phone tower can be
located and the exact location of the caller established,” the police officer said.

The state-of-the-art, Global Positioning System-enabled CPCR is set up on the fourth floor of the police headquarters. A digital map and a video wall have been set-up to monitor the movements of the roughly 500 PCR vans on the Capital's roads.

The Capital has been divided into 14 PCR zones. To monitor movements in these zones, 14 screens have been put up. Add to these, another 30 screens have been set-up, which will soon be increased to 60, for monitoring movement of vehicles in
specific areas. Location of the caller will be displayed on these scenes when a call is made to the CPCR.

“Not only would it enhance the operational capabilities of the CPCR, the system will facilitate supervisory staff to monitor movements of the patrol vans in field and guide them to the exact spot. It will also minimise unproductive time spent by the patrol vans to locate a distress caller,” the officer added.

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