Health ministry releases draft rules for e-sale of drugs
The drugs sold online would need prescription and the pharmacy will have to maintain a detailed record.
Online pharmacies will need to register with the government of India to sell medicines through the internet and will be bound a set of new draft rules that were notified by the health ministry recently.

The new draft rules require online pharmacies to be registered with the Central Drugs Standard Control Organization (CDSCO) and obtain a trade licence — applicable across India — from any state government. As per the estimates, the total e-pharma industry is less than 0.5% of the retail pharmacy landscape currently, but is growing at more than 100% rate.
“Any person who intends to conduct business of e-pharmacy shall apply for the grant of registration to the Central Licensing Authority through the online portal of the Central Government,” reads the notification.
The drugs sold online would need prescription and the pharmacy will have to maintain a detailed record. However, there should be strict confidentiality and no patient information should be leaked domestically or internationally. There should also be facility for customer support and grievance redressal.
The draft rules also ban sale of narcotics, psychotropic drugs and tranquillizers.
“The work to regulate online pharmacies, or e-pharmacies, has been going on for the past two-three years. We had created a rough draft earlier and made it public for comments. In the final draft that has been Gazette notified, we have incorporated all relevant suggestions,” says Dr S Eswara Reddy, Drug Controller General of India (DCGI).
The ministry decided to make amendments to the Drugs and Cosmetic Rules, 1945, to include e-pharmacies as with the growing e-commerce in India, online pharmacies have also been becoming popular in India.
A consultative committee on e-pharmacies was formed in 2015, which after 86 deliberations submitted its report to the DCGI in 2016. “We are not against online stores as we understand it is beneficial for people who cannot access medical stores due to chronic conditions or for people who live in difficult-to-reach terrains where some medicine may not be available. The online store will be of great help in such circumstances, which is why we have made it easier for them to obtain the licences,” Reddy said.
ABOUT THE AUTHORRhythma KaulRhythma Kaul is the national health editor of the Hindustan Times. She has been reporting on public health, medicine, and medical research, with a particular focus on how government decisions and health system reforms shape people’s lives. Rhythma has over 25 years of journalistic experience. She joined Hindustan Times in 2008, and has since covered everything from pandemics and infectious diseases to cutting‑edge medical research and climate‑related health challenges. Her stories routinely track the work of the Ministry of Health and Family Welfare, department of pharmaceuticals, and key national health programmes, making complex medical science and policy accessible to a wide audience. One of her prominent news breaks has been the 2012 Baby Falak case: A two-year-old brutally battered baby girl was admitted to AIIMS-Delhi with severe head injuries, multiple fractures, human bite marks, and burns. The police investigation revealed this to be a case of multi-state human-trafficking racket. She was profiled by The Wall Street Journal for breaking this story. Rhythma holds a Master’s degree from Jawaharlal Nehru University, Delhi. Prior to Hindustan Times, she worked with the India Today Group. Rhythma can be contacted at rhythma.kaul@hindustantimes.com. Her X handle is @RamblingBrook.Read More

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