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‘80% Noida BPO cabbies not verified’

Several questions have been raised on the safety of women BPO employees, who return home from work late in the night.

india Updated: Apr 15, 2012 01:14 IST
Saurabh Trivedi
Saurabh Trivedi
Hindustan Times

Several questions have been raised on the safety of women BPO employees, who return home from work late in the night.

Despite promises, BPOs and I-T firms are yet to get their cab drivers and securI-Ty guards verified.

In Noida, there are around one lakh employees who work in various BPOs and I-T companies. According to a verification company, Hamari Suraksha, 80% of the cab drivers working with I-T companies have not been verified.

Hamari Suraksha works along with the police carrie out the verification of cabbies, domestic helps and tenants. It also helps maintain the electronic database of all citizens in the city. The company organises regular camps at all the police station in Noida.

Sandeep Trikha, location head of Hamari Suraksha, Noida, said, “In the city, only two companies have shared the credentials of their drivers and guards with us. We keep the photographs and biometric record of drivers to trace them, in case they commit a crime. We have approached all the companies, but it seems they are not interested in sharing their data.”

He added that compared to Noida, Gurgaon-based I-T companies have shown more interest in carrying out the verification of such people.

A senior police official said, “The city must get each and every citizen verified. The Noida police have already issued circular to all the BPOs and I-T companies to verify their drivers and share their credentials with the local police station.”

Many BPOs and I-T firms have made guidelines for women employees, keeping their safety into account.

“We have never asked a driver for his identity card. We have faith in our company’s policy. I believe, they must have done proper verification of a person, who is accompanying female employees late at night. I feel that verification should be made compulsory before a driver is employed,” said Shikha Sharma, a BPO employee.

A cab vendor told Hindustan Times that most drivers operating in the city have been hired on reference — without any verification.

“Most cab drivers are not permanent. They are hired on the basis of reference of other drivers. The work timings are so odd that it is impossible to spare time for verification,” said a cab contractor, who did not want to be named.

First Published: Apr 15, 2012 01:13 IST