Basic phone users to get duplicate bills on Internet
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Basic phone users to get duplicate bills on Internet

BHARAT SANCHAR Nigam Limited has finally woken up from slumber to take care of its landline telephone subscribers. Now, the basic phone consumers will get duplicate bills on Internet.

india Updated: Jun 16, 2006 00:04 IST
P Mishra
P Mishra
None

BHARAT SANCHAR Nigam Limited has finally woken up from slumber to take care of its landline telephone subscribers. Now, the basic phone consumers will get duplicate bills on Internet.

The consumers may get duplicate bills directly on website, 16 SDO offices and on telephone number 1671.

General manager of BSNL PK Srivastava told HT Live here on Thursday that this facility had been extended to the local consumers with immediate effect.

It may be mentioned that the consumers were facing inconvenience in the absence of duplicate bills facility.

Thousands of landline customers are seen running from pillar to post to get their duplicate bills. Besides, long queues can also be seen at the BSNL counters providing with duplicate bills.

Interestingly, several years back BSNL had announced to provide duplicate bills on-line so that people might get their bills without facing hardships. Even a website named www.allahabad.dotindia was launched here with much fanfare two years back but this facility failed to deliver the goods.

This site has not been activated till now.

BSNL GM said that the new site had been launched in eight districts of BSNL East circle under Secondary Switching Area in Uttar Pradesh. These districts include Allahabad, Varanasi, Lucknow, Gorakhpur, Kanpur, Jhansi, Mirzapur and Banda where landline consumers may get duplicate bills on Internet. Consumers may use the site wwwupebsnl.co.in.

Importantly, persons interested to get the bills have to feed their consumer numbers as well as the phone numbers.

Besides, the GM said that he had ordered to issue duplicate bills from 14 sub-divisional offices of the city area in order to minimise customers' problems. Meanwhile, the bill collection centre at Civil Lines exchange has also been renovated to give more space to consumers.

First Published: Jun 16, 2006 00:04 IST