Man takes firm to task over mishap
A trip to Rajasthan turned out to be a nightmare for city resident Navanshu Saharan.Updated: Aug 03, 2011 00:41 IST
A trip to Rajasthan turned out to be a nightmare for city resident Navanshu Saharan.
He was driving down to Jaipur with his family on July 16 when the wheels of his Toyota Fortuner suddenly got jammed.
A major tragedy was averted as there were not many vehicles around when the car came to a screeching halt.
Now, the Sector 10A resident has not only demanded a compensation of Rs 50 lakh but also refused to take back the repaired vehicle from the company.
Saharan said he fears a repeat of the incident. “My elderly parents are still under shock,” he said, adding that he had bought the vehicle for Rs 20 lakh from a Gurgaon showroom in September 2010.
In a letter sent to the company, Saharan said he along with his wife, daughter and parents were going to visit a temple in Rajasthan when the car broke down.
“While we were travelling from Sikar to Salasar, suddenly all the four wheels got jammed. I slammed the brakes but it didn't work. The vehicle stopped after skidding a distance of 30 metres,” said Saharan.
“Fortunately, no vehicle was ahead or following us or it could have led to a fatal accident,” he added. Saharan said they had no choice but to cancel the trip and return home in a taxi.
The vehicle was towed away by Toyota's Jaipur dealer for repair.
“Despite requests, the company has not explained what exactly went wrong. I will not take the car back as it has a manufacturing defect. I can't risk my life or hurt other motorists.
The company simply told us that the front differential tube of the tyre was damaged, although the vehicle has only been driven for only 20,000 km,” said Saharan.
Ananya Bhattacharjee from the marketing department of the Bangalore-based Toyota Kirloskar office said they are not aware of any letter from Saharan. She said she will look into the matter.