Zomato takes woman’s ‘human contact’ idea, adds this creative advice on app

The whole exchange has now sparked a chatter online and chances are it’ll make you laugh out loud too.

Every now and then, people take to Twitter to share posts addressing Zomato. Twitter user Surbhi Bagga is among them who shared a witty tweet tagging the company. What’s interesting is how Zomato replied to her tweet. The whole exchange has now sparked a chatter online and chances are it’ll make you laugh out loud too.

Zomato’s creative response has impressed people. (Twitter)

“Nice of @ZomatoIN to consider the needs of people living alone during these unprecedented times,” she wrote and shared an edited image. The image is from the “Lockdown cravings” section of the app. What Bagga did was to edit one of the icons and name it as “Human Contact.”

Unleashing their witty side, Zomato too replied to the tweet and asked Bagga to “check the app again.”

Turns out, the company took this hilarious opportunity not just to engage with the customers but push out a note of advice, of course in a creative way.

Zomato actually added a section called “Human contact” in the app and when you click on it, this is what appears:

When a user taps on the human contact option, they get an advisory note. (Twitter)

Yes, they added an advisory note and urged everyone to maintain social distancing “a little longer” to ensure safety.

Impressed, Bagga shared another tweet praising the company:

Zomato founder and CEO Deepinder Goyal also tweeted “thank you” to Bagga for her idea:

What do you think of this witty exchange?