Zomato takes woman’s ‘human contact’ idea, adds this creative advice on app
The whole exchange has now sparked a chatter online and chances are it’ll make you laugh out loud too.
Every now and then, people take to Twitter to share posts addressing Zomato. Twitter user Surbhi Bagga is among them who shared a witty tweet tagging the company. What’s interesting is how Zomato replied to her tweet. The whole exchange has now sparked a chatter online and chances are it’ll make you laugh out loud too.

“Nice of @ZomatoIN to consider the needs of people living alone during these unprecedented times,” she wrote and shared an edited image. The image is from the “Lockdown cravings” section of the app. What Bagga did was to edit one of the icons and name it as “Human Contact.”
Unleashing their witty side, Zomato too replied to the tweet and asked Bagga to “check the app again.”
Turns out, the company took this hilarious opportunity not just to engage with the customers but push out a note of advice, of course in a creative way.
Zomato actually added a section called “Human contact” in the app and when you click on it, this is what appears:

Yes, they added an advisory note and urged everyone to maintain social distancing “a little longer” to ensure safety.
Impressed, Bagga shared another tweet praising the company:
Zomato founder and CEO Deepinder Goyal also tweeted “thank you” to Bagga for her idea:
What do you think of this witty exchange?
ABOUT THE AUTHORTrisha SenguptaTrisha Sengupta works as Chief Content Producer at Hindustan Times with over six years of experience in the digital newsroom. Known for her ability to decode the internet’s most talked-about moments, she specialises in high-engagement storytelling that bridges the gap between viral trends and traditional journalism. Throughout her tenure, Trisha has focused on the intersection of technology, finance, and human emotion. She frequently covers personal finance and real estate struggles in hubs like Gurgaon, Bengaluru, and Hyderabad, while also documenting the unique challenges of the NRI experience. Her work often highlights the movements and philosophies of global newsmakers and personalities like Elon Musk, Mukesh Ambani, Nikhil Kamath, Dubai crown prince, and MrBeast. From reporting on Amazon or Meta layoffs and startup culture to the emergence of AI-driven platforms like Grok and xAI, she provides a grounded and empathetic perspective on the stories shaping our world. When not decoding the internet, Trisha is likely offline: lost in a book, exploring a historical ruin, or navigating the world as a solo traveler. She balances her fast-paced career with family time and a healthy dose of curiosity, currently trading her "human" sources for silicon ones as she masters AI to future-proof her storytelling.Read More

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